grippo

Yes, thank you!
Support, maybe this is a bug?

.ipsReact_button { filter: grayscale(0%) brightness(100%); } It will make it look normal. The problem is that the default is meant for the heart and doesn't work well on the yellow emojis.

Agreed this would be a very nice feature, also the ability to not promote certain groups, people in certain groups buy a package and remain in their current group.

Another nice feature would be changing the member's primary group but kicking their previous primary to a secondary group.

I know that 9 pages in, nearly everyone else will have covered the points I'm about to make, but I do wish to explain how this has come across to me. I am a perpetual licence holder, which I bought in 2005.

What worries me is that I feel that there is an effort going on to force me out of my perpetual licence. The biggest issue in this is that we are not at all eligible to purchase the service - nor, it appears, any future service.

It concerns me that there will be many other things released in the future which will be classed as a service, as a way of excluding perpetual and lifetime licence holders from useful extras to the software (thereby convincing people to relinquish their licences).

I am also concerned that not being able to buy such services might somehow compromise my board. I know it's an extra to the software, but spam is a very serious issue and I find it worrying that I won't be able to have any sort of access at all to a module that could prevent a significant spam attack.

I will stress that I don't think that IPS are unscrupulous at all, but I imagine some people might also be worrying that if a spam module provides enough robust protection against spam but there is a problem in the standard software and people are getting heavily attacked (like what happened in the later 2.3 series), IPS won't be as swift to respond to patching the software.

I stress, I'm not saying that *will* happen, but you can understand how that might cross people's minds. After all, four years ago, it would've been unthinkable that IPS wouldd be launching extra services in the manner they are now.

Overall, I feel that I'm being forced out of my perpetual licence. If we'd been able to pay an extra cost to obtain the service, then I understand that there might have been complaints but I can understand the difference between lifetime, perpetual and standard and if you wanted to make an offer to standard holders, that's understandable (honestly, I've been waiting for this for months because I could see where you were going with some of your forum posts last year).

But the crux is that we can't get the spam service at all without relinquishing what we currently own and have paid for...and I find that slightly odd. It also concerns me that this won't be the first service released, nor the only effort to make us give up our licences.

I bought the licence that was available to me at the time. I didn't buy a perpetual licence to screw IPS out of money or to upset IPS or to make IPS hate me. I also didn't force IPS to sell perpetual licences - I bought what IPS offered.

I would be happy to pay additional costs for services - if I felt that they would be a benefit to my site - and it seems a shame that they're not available to purchase as add-on modules at all.

I love IPS's software and I always have done, and I don't ever want to have to change from using Invision...but I am being increasingly upset at the way I'm being treated by the company - a company who I've never hassled via the support, who I've only ever said good things about and have always strongly recommended to people.

Lifetime and perpetual owners are still your customers - we run your software (and probably have done for years, so our users are used to your product and we probably don't wish to switch), so we're the best people to try and sell things to because we're a captive market. Excluding us entirely just makes me feel unwanted and it feels like you're trying to trick us out of what we already own. I respect you guys more than that, and it's horrible that that's how it's coming across. You can't mean it to be like this, surely? :(

No, and I do appreciate that. I should've mentioned that in my post - I think everyone would have been more upset if there had been absolutely no avenue to move aside from purchasing a whole new licence!

I like the security that my perpetual gives me. I know that's kind of ironic as I bought a perpetual instead of a yearly licence and IPS could've folded a year in and I'd have lost money (but thankfully, that didn't happen!), but I like the fact that I can log in at any time, no matter what my current financial state is (which is currently dire - thanks recession) and I am always able to upgrade my software so that my board is as secure as it can possibly be.

I understand that the spam service is a subscription type service, so once your support ended, so would the service? So I understand that if my financial situation decreased further and I was unable to renew the service, it would leave me open to being unprotected by the service - but I do see the spam service as an added benefit and therefore, not quite as important as having access to the latest software.

I'm not sure I'm saying it clearly (I've had a very long day, sorry) but if push came to shove, I would hold the software in higher regard than the extra services - so risking my access to the software in return for the services concerns me. I know I'm looking on the bleak side - as it shouldn't be a risk, and it'd be great if I could be completely sure that I could afford the service renewal year in, year out - but just in case I can't, it would worry me to move.

From another slightly pessimistic point of view, what if I don't get on with the service? In that scenario, I will have given up my already-paid-for updates to the software for a few months with a service that I would no longer use.

I will think on, but those are my knee-jerk concerns. :)

I know that 9 pages in, nearly everyone else will have covered the points I'm about to make, but I do wish to explain how this has come across to me. I am a perpetual licence holder, which I bought in 2005.

What worries me is that I feel that there is an effort going on to force me out of my perpetual licence. The biggest issue in this is that we are not at all eligible to purchase the service - nor, it appears, any future service.

It concerns me that there will be many other things released in the future which will be classed as a service, as a way of excluding perpetual and lifetime licence holders from useful extras to the software (thereby convincing people to relinquish their licences).

I am also concerned that not being able to buy such services might somehow compromise my board. I know it's an extra to the software, but spam is a very serious issue and I find it worrying that I won't be able to have any sort of access at all to a module that could prevent a significant spam attack.

I will stress that I don't think that IPS are unscrupulous at all, but I imagine some people might also be worrying that if a spam module provides enough robust protection against spam but there is a problem in the standard software and people are getting heavily attacked (like what happened in the later 2.3 series), IPS won't be as swift to respond to patching the software.

I stress, I'm not saying that *will* happen, but you can understand how that might cross people's minds. After all, four years ago, it would've been unthinkable that IPS wouldd be launching extra services in the manner they are now.

Overall, I feel that I'm being forced out of my perpetual licence. If we'd been able to pay an extra cost to obtain the service, then I understand that there might have been complaints but I can understand the difference between lifetime, perpetual and standard and if you wanted to make an offer to standard holders, that's understandable (honestly, I've been waiting for this for months because I could see where you were going with some of your forum posts last year).

But the crux is that we can't get the spam service at all without relinquishing what we currently own and have paid for...and I find that slightly odd. It also concerns me that this won't be the first service released, nor the only effort to make us give up our licences.

I bought the licence that was available to me at the time. I didn't buy a perpetual licence to screw IPS out of money or to upset IPS or to make IPS hate me. I also didn't force IPS to sell perpetual licences - I bought what IPS offered.

I would be happy to pay additional costs for services - if I felt that they would be a benefit to my site - and it seems a shame that they're not available to purchase as add-on modules at all.

I love IPS's software and I always have done, and I don't ever want to have to change from using Invision...but I am being increasingly upset at the way I'm being treated by the company - a company who I've never hassled via the support, who I've only ever said good things about and have always strongly recommended to people.

Lifetime and perpetual owners are still your customers - we run your software (and probably have done for years, so our users are used to your product and we probably don't wish to switch), so we're the best people to try and sell things to because we're a captive market. Excluding us entirely just makes me feel unwanted and it feels like you're trying to trick us out of what we already own. I respect you guys more than that, and it's horrible that that's how it's coming across. You can't mean it to be like this, surely? :(

No, and I do appreciate that. I should've mentioned that in my post - I think everyone would have been more upset if there had been absolutely no avenue to move aside from purchasing a whole new licence!

I like the security that my perpetual gives me. I know that's kind of ironic as I bought a perpetual instead of a yearly licence and IPS could've folded a year in and I'd have lost money (but thankfully, that didn't happen!), but I like the fact that I can log in at any time, no matter what my current financial state is (which is currently dire - thanks recession) and I am always able to upgrade my software so that my board is as secure as it can possibly be.

I understand that the spam service is a subscription type service, so once your support ended, so would the service? So I understand that if my financial situation decreased further and I was unable to renew the service, it would leave me open to being unprotected by the service - but I do see the spam service as an added benefit and therefore, not quite as important as having access to the latest software.

I'm not sure I'm saying it clearly (I've had a very long day, sorry) but if push came to shove, I would hold the software in higher regard than the extra services - so risking my access to the software in return for the services concerns me. I know I'm looking on the bleak side - as it shouldn't be a risk, and it'd be great if I could be completely sure that I could afford the service renewal year in, year out - but just in case I can't, it would worry me to move.

From another slightly pessimistic point of view, what if I don't get on with the service? In that scenario, I will have given up my already-paid-for updates to the software for a few months with a service that I would no longer use.

I will think on, but those are my knee-jerk concerns. :)

I know that 9 pages in, nearly everyone else will have covered the points I'm about to make, but I do wish to explain how this has come across to me. I am a perpetual licence holder, which I bought in 2005.

What worries me is that I feel that there is an effort going on to force me out of my perpetual licence. The biggest issue in this is that we are not at all eligible to purchase the service - nor, it appears, any future service.

It concerns me that there will be many other things released in the future which will be classed as a service, as a way of excluding perpetual and lifetime licence holders from useful extras to the software (thereby convincing people to relinquish their licences).

I am also concerned that not being able to buy such services might somehow compromise my board. I know it's an extra to the software, but spam is a very serious issue and I find it worrying that I won't be able to have any sort of access at all to a module that could prevent a significant spam attack.

I will stress that I don't think that IPS are unscrupulous at all, but I imagine some people might also be worrying that if a spam module provides enough robust protection against spam but there is a problem in the standard software and people are getting heavily attacked (like what happened in the later 2.3 series), IPS won't be as swift to respond to patching the software.

I stress, I'm not saying that *will* happen, but you can understand how that might cross people's minds. After all, four years ago, it would've been unthinkable that IPS wouldd be launching extra services in the manner they are now.

Overall, I feel that I'm being forced out of my perpetual licence. If we'd been able to pay an extra cost to obtain the service, then I understand that there might have been complaints but I can understand the difference between lifetime, perpetual and standard and if you wanted to make an offer to standard holders, that's understandable (honestly, I've been waiting for this for months because I could see where you were going with some of your forum posts last year).

But the crux is that we can't get the spam service at all without relinquishing what we currently own and have paid for...and I find that slightly odd. It also concerns me that this won't be the first service released, nor the only effort to make us give up our licences.

I bought the licence that was available to me at the time. I didn't buy a perpetual licence to screw IPS out of money or to upset IPS or to make IPS hate me. I also didn't force IPS to sell perpetual licences - I bought what IPS offered.

I would be happy to pay additional costs for services - if I felt that they would be a benefit to my site - and it seems a shame that they're not available to purchase as add-on modules at all.

I love IPS's software and I always have done, and I don't ever want to have to change from using Invision...but I am being increasingly upset at the way I'm being treated by the company - a company who I've never hassled via the support, who I've only ever said good things about and have always strongly recommended to people.

Lifetime and perpetual owners are still your customers - we run your software (and probably have done for years, so our users are used to your product and we probably don't wish to switch), so we're the best people to try and sell things to because we're a captive market. Excluding us entirely just makes me feel unwanted and it feels like you're trying to trick us out of what we already own. I respect you guys more than that, and it's horrible that that's how it's coming across. You can't mean it to be like this, surely? :(

No, and I do appreciate that. I should've mentioned that in my post - I think everyone would have been more upset if there had been absolutely no avenue to move aside from purchasing a whole new licence!

I like the security that my perpetual gives me. I know that's kind of ironic as I bought a perpetual instead of a yearly licence and IPS could've folded a year in and I'd have lost money (but thankfully, that didn't happen!), but I like the fact that I can log in at any time, no matter what my current financial state is (which is currently dire - thanks recession) and I am always able to upgrade my software so that my board is as secure as it can possibly be.

I understand that the spam service is a subscription type service, so once your support ended, so would the service? So I understand that if my financial situation decreased further and I was unable to renew the service, it would leave me open to being unprotected by the service - but I do see the spam service as an added benefit and therefore, not quite as important as having access to the latest software.

I'm not sure I'm saying it clearly (I've had a very long day, sorry) but if push came to shove, I would hold the software in higher regard than the extra services - so risking my access to the software in return for the services concerns me. I know I'm looking on the bleak side - as it shouldn't be a risk, and it'd be great if I could be completely sure that I could afford the service renewal year in, year out - but just in case I can't, it would worry me to move.

From another slightly pessimistic point of view, what if I don't get on with the service? In that scenario, I will have given up my already-paid-for updates to the software for a few months with a service that I would no longer use.

I will think on, but those are my knee-jerk concerns. :)

I know that 9 pages in, nearly everyone else will have covered the points I'm about to make, but I do wish to explain how this has come across to me. I am a perpetual licence holder, which I bought in 2005.

What worries me is that I feel that there is an effort going on to force me out of my perpetual licence. The biggest issue in this is that we are not at all eligible to purchase the service - nor, it appears, any future service.

It concerns me that there will be many other things released in the future which will be classed as a service, as a way of excluding perpetual and lifetime licence holders from useful extras to the software (thereby convincing people to relinquish their licences).

I am also concerned that not being able to buy such services might somehow compromise my board. I know it's an extra to the software, but spam is a very serious issue and I find it worrying that I won't be able to have any sort of access at all to a module that could prevent a significant spam attack.

I will stress that I don't think that IPS are unscrupulous at all, but I imagine some people might also be worrying that if a spam module provides enough robust protection against spam but there is a problem in the standard software and people are getting heavily attacked (like what happened in the later 2.3 series), IPS won't be as swift to respond to patching the software.

I stress, I'm not saying that *will* happen, but you can understand how that might cross people's minds. After all, four years ago, it would've been unthinkable that IPS wouldd be launching extra services in the manner they are now.

Overall, I feel that I'm being forced out of my perpetual licence. If we'd been able to pay an extra cost to obtain the service, then I understand that there might have been complaints but I can understand the difference between lifetime, perpetual and standard and if you wanted to make an offer to standard holders, that's understandable (honestly, I've been waiting for this for months because I could see where you were going with some of your forum posts last year).

But the crux is that we can't get the spam service at all without relinquishing what we currently own and have paid for...and I find that slightly odd. It also concerns me that this won't be the first service released, nor the only effort to make us give up our licences.

I bought the licence that was available to me at the time. I didn't buy a perpetual licence to screw IPS out of money or to upset IPS or to make IPS hate me. I also didn't force IPS to sell perpetual licences - I bought what IPS offered.

I would be happy to pay additional costs for services - if I felt that they would be a benefit to my site - and it seems a shame that they're not available to purchase as add-on modules at all.

I love IPS's software and I always have done, and I don't ever want to have to change from using Invision...but I am being increasingly upset at the way I'm being treated by the company - a company who I've never hassled via the support, who I've only ever said good things about and have always strongly recommended to people.

Lifetime and perpetual owners are still your customers - we run your software (and probably have done for years, so our users are used to your product and we probably don't wish to switch), so we're the best people to try and sell things to because we're a captive market. Excluding us entirely just makes me feel unwanted and it feels like you're trying to trick us out of what we already own. I respect you guys more than that, and it's horrible that that's how it's coming across. You can't mean it to be like this, surely? :(

I know that 9 pages in, nearly everyone else will have covered the points I'm about to make, but I do wish to explain how this has come across to me. I am a perpetual licence holder, which I bought in 2005.

What worries me is that I feel that there is an effort going on to force me out of my perpetual licence. The biggest issue in this is that we are not at all eligible to purchase the service - nor, it appears, any future service.

It concerns me that there will be many other things released in the future which will be classed as a service, as a way of excluding perpetual and lifetime licence holders from useful extras to the software (thereby convincing people to relinquish their licences).

I am also concerned that not being able to buy such services might somehow compromise my board. I know it's an extra to the software, but spam is a very serious issue and I find it worrying that I won't be able to have any sort of access at all to a module that could prevent a significant spam attack.

I will stress that I don't think that IPS are unscrupulous at all, but I imagine some people might also be worrying that if a spam module provides enough robust protection against spam but there is a problem in the standard software and people are getting heavily attacked (like what happened in the later 2.3 series), IPS won't be as swift to respond to patching the software.

I stress, I'm not saying that *will* happen, but you can understand how that might cross people's minds. After all, four years ago, it would've been unthinkable that IPS wouldd be launching extra services in the manner they are now.

Overall, I feel that I'm being forced out of my perpetual licence. If we'd been able to pay an extra cost to obtain the service, then I understand that there might have been complaints but I can understand the difference between lifetime, perpetual and standard and if you wanted to make an offer to standard holders, that's understandable (honestly, I've been waiting for this for months because I could see where you were going with some of your forum posts last year).

But the crux is that we can't get the spam service at all without relinquishing what we currently own and have paid for...and I find that slightly odd. It also concerns me that this won't be the first service released, nor the only effort to make us give up our licences.

I bought the licence that was available to me at the time. I didn't buy a perpetual licence to screw IPS out of money or to upset IPS or to make IPS hate me. I also didn't force IPS to sell perpetual licences - I bought what IPS offered.

I would be happy to pay additional costs for services - if I felt that they would be a benefit to my site - and it seems a shame that they're not available to purchase as add-on modules at all.

I love IPS's software and I always have done, and I don't ever want to have to change from using Invision...but I am being increasingly upset at the way I'm being treated by the company - a company who I've never hassled via the support, who I've only ever said good things about and have always strongly recommended to people.

Lifetime and perpetual owners are still your customers - we run your software (and probably have done for years, so our users are used to your product and we probably don't wish to switch), so we're the best people to try and sell things to because we're a captive market. Excluding us entirely just makes me feel unwanted and it feels like you're trying to trick us out of what we already own. I respect you guys more than that, and it's horrible that that's how it's coming across. You can't mean it to be like this, surely? :(

I know that 9 pages in, nearly everyone else will have covered the points I'm about to make, but I do wish to explain how this has come across to me. I am a perpetual licence holder, which I bought in 2005.

What worries me is that I feel that there is an effort going on to force me out of my perpetual licence. The biggest issue in this is that we are not at all eligible to purchase the service - nor, it appears, any future service.

It concerns me that there will be many other things released in the future which will be classed as a service, as a way of excluding perpetual and lifetime licence holders from useful extras to the software (thereby convincing people to relinquish their licences).

I am also concerned that not being able to buy such services might somehow compromise my board. I know it's an extra to the software, but spam is a very serious issue and I find it worrying that I won't be able to have any sort of access at all to a module that could prevent a significant spam attack.

I will stress that I don't think that IPS are unscrupulous at all, but I imagine some people might also be worrying that if a spam module provides enough robust protection against spam but there is a problem in the standard software and people are getting heavily attacked (like what happened in the later 2.3 series), IPS won't be as swift to respond to patching the software.

I stress, I'm not saying that *will* happen, but you can understand how that might cross people's minds. After all, four years ago, it would've been unthinkable that IPS wouldd be launching extra services in the manner they are now.

Overall, I feel that I'm being forced out of my perpetual licence. If we'd been able to pay an extra cost to obtain the service, then I understand that there might have been complaints but I can understand the difference between lifetime, perpetual and standard and if you wanted to make an offer to standard holders, that's understandable (honestly, I've been waiting for this for months because I could see where you were going with some of your forum posts last year).

But the crux is that we can't get the spam service at all without relinquishing what we currently own and have paid for...and I find that slightly odd. It also concerns me that this won't be the first service released, nor the only effort to make us give up our licences.

I bought the licence that was available to me at the time. I didn't buy a perpetual licence to screw IPS out of money or to upset IPS or to make IPS hate me. I also didn't force IPS to sell perpetual licences - I bought what IPS offered.

I would be happy to pay additional costs for services - if I felt that they would be a benefit to my site - and it seems a shame that they're not available to purchase as add-on modules at all.

I love IPS's software and I always have done, and I don't ever want to have to change from using Invision...but I am being increasingly upset at the way I'm being treated by the company - a company who I've never hassled via the support, who I've only ever said good things about and have always strongly recommended to people.

Lifetime and perpetual owners are still your customers - we run your software (and probably have done for years, so our users are used to your product and we probably don't wish to switch), so we're the best people to try and sell things to because we're a captive market. Excluding us entirely just makes me feel unwanted and it feels like you're trying to trick us out of what we already own. I respect you guys more than that, and it's horrible that that's how it's coming across. You can't mean it to be like this, surely? :(

So why not offer the 'service' to your legacy customers for a fee?...

... It's because you want me to give up my Perpetual license.

Sorry for opening the other topic, didn't notice this one.

For me, it's not about the money. It's about principle and respecting the core of your customer base that made you what you are today. I've been keeping an active support license pretty much since I got the perpetual license and in all that time I'm not sure if I put in more than 1-2 tickets (we're talking years here). The only reason I've kept it going is to support IPS and their products. I don't really need the support part (both the perpetual and lifetime license have lifetime downloads anyway). I can understand your point of view on this, but for me it just seems you're money hungry. I can understand not offering it to people without active support but this is just not very well thought out.

The costs you mentioned are there and I understand that. However, I doubt the cost is so large that you have to force your old time customers who supported you in the beginning out of their licenses for an additional $20/yr. Without us old customers you would not be where you are today. Also, these old licenses haven't been available for purchase for a very long time now. You should be treating our support licenses the same as you treat regular support licenses. We're getting the shaft here because we support you earlier than other people did.

Alternatively (if it was really about the money), you could have simply given us an option to keep our licenses but pay $50/yr instead of $30/yr for these additional benefits. Call it an "extended support level" or something. You haven't done that either. The only conclusion one can be make is that you want to force people out of their old licenses and get even more money out of them. I find this incredibly disappointing.

You've seriously tarnished your reputation here in my eyes.

I will not be renewing my support this year.

I think what needs to be done is the lifetime/perpetual license holders should not have to give up their license to get this service. They should be able to retain their license while if they wish they can pay a $25/6 month fee on TOP of their current license without having to downgrade.

The fact is license holders are being forced out of their license for a service they want and would most likely pay for if they did not have to lose their current license status. Find a way to allow someone like me who has a perpetual license to KEEP my perpetual and still pay $25/6 months and things would be fine.