One of our mods stopped receiving notifications since Jan 7th?

[David N.]

One of our long time mods, a member since 2008, has always received email notifications... until Jan 7th 2025 when he stopped receiving them suddenly. 

I checked his notifications and he's set to receive emails for every possible event except for achievements. 

I check the Email error logs and is says "There are no results to display.".

[Daniel F]

Does sending a test email to him work?

[David N.]

11 hours ago, Daniel F said:

Does sending a test email to him work?

How do I send a test email to him? 

[Daniel F]

ACP => System => Email Settings

[David N.]

Thanks! I sent him a test email, he did not receive it. I sent myself one and did not receive it either.

I sent him a normal email at the same email address (from my normal email client) and he receives it. 

[Marc]

I can see the issue, and looking at it now for you. I will let you know as soon as this is resolved.

[David N.]

Thank you Marc!

[David N.]

I suppose that this may have been fixed? Maybe it was the new patch I just installed? All of a sudden members are saying they're getting dozens or even hundreds of emails at once! 

[Marc]

11 hours ago, David N. said:

I suppose that this may have been fixed? Maybe it was the new patch I just installed? All of a sudden members are saying they're getting dozens or even hundreds of emails at once! 

It has indeed been resolved

[David N.]

Great thank you.