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One of our long time mods, a member since 2008, has always received email notifications... until Jan 7th 2025 when he stopped receiving them suddenly. 

I checked his notifications and he's set to receive emails for every possible event except for achievements. 

I check the Email error logs and is says "There are no results to display.".

Solved by Marc

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Does sending a test email to him work?

  • Author
11 hours ago, Daniel F said:

Does sending a test email to him work?

How do I send a test email to him? 

ACP => System => Email Settings

CleanShot 2025-01-13 at 08.39.50.png

  • Author

Thanks! I sent him a test email, he did not receive it. I sent myself one and did not receive it either.

I sent him a normal email at the same email address (from my normal email client) and he receives it. 

I can see the issue, and looking at it now for you. I will let you know as soon as this is resolved.

  • Author

Thank you Marc!

  • Author

I suppose that this may have been fixed? Maybe it was the new patch I just installed? All of a sudden members are saying they're getting dozens or even hundreds of emails at once! 

  • Solution
11 hours ago, David N. said:

I suppose that this may have been fixed? Maybe it was the new patch I just installed? All of a sudden members are saying they're getting dozens or even hundreds of emails at once! 

It has indeed been resolved

  • Author

Great thank you. 

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