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Posted
11 minutes ago, Jim M said:

Check ownership of the files and ensure that is correct. Your server might not be able to read them. 

They all seem to be set to the same   - (0644) 70730 70730

Posted

You have a custom admin directory in place. Please ensure that you rename the admin directory in the download from the Client Area before uploading to your server or upload the contents of the admin directory from the download to your custom admin directory.

Posted (edited)
10 minutes ago, Jim M said:

You have a custom admin directory in place. Please ensure that you rename the admin directory in the download from the Client Area before uploading to your server or upload the contents of the admin directory from the download to your custom admin directory.

I wondered if it might be to do with this but I don't think that is where my current live forum is located, I think that was set up years ago when converting from another platform, I just tried uploading the contents of the admin folder but still same errors.

Edited by Maxwellshouse
Posted

Based on the screenshot you posted above your admin folder is renamed house. You won't get past that error unless you rename the admin folder to the same house name before uploading it.

 

Or you can remove the constant to rename the admin folder in the constants.php file and use the default admin value. The option to rename the folder has been removed from v5, so you'll have to rename it back to admin in a future upgrade regardless.

Posted

It looks like I have two lots of directories now so when I visit the upgrader in "house" I get the option of a fresh install and the one in "forum" is the correct UPGRADE is this causing the problem ?  would it work / be safe to delete the "house" and contents  ?  I think this was created years ago when converting 

Posted

Just to be sure, do you have a file named constants.php in your forum's root folder?

If yes, does it contain a line like this?

\define( 'CP_DIRECTORY', 'house' );

 

If it does, your folder is indeed renamed, so for the upgrade rather than /admin/upgrade you should go to /house/upgrade instead.

If you don't have that line, I can't explain why the upgrader is looking for files inside the /house/ folder.

Posted
1 hour ago, Maxwellshouse said:

I wondered if it might be to do with this but I don't think that is where my current live forum is located, I think that was set up years ago when converting from another platform, I just tried uploading the contents of the admin folder but still same errors.

Make sure you’re uploading files correctly as you have files in a few places. 

Posted
48 minutes ago, teraßyte said:

Just to be sure, do you have a file named constants.php in your forum's root folder?

If yes, does it contain a line like this?

\define( 'CP_DIRECTORY', 'house' );

 

If it does, your folder is indeed renamed, so for the upgrade rather than /admin/upgrade you should go to /house/upgrade instead.

If you don't have that line, I can't explain why the upgrader is looking for files inside the /house/ folder.

yes thats exactly what I have 

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