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Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Posted (edited)

I've never used FTP.

Additional information regarding the above problem: I use a second language and disable English.

Edited by Paras
Posted
2 hours ago, Paras said:

I've never used FTP.

Additional information regarding the above problem: I use a second language and disable English.

The issue there will be that you have not actually added a title for that database in your new language pack. 

  • Solution
Posted

However your admin CP is showing English, of which is disabled. Enable it, then add a name for that database

Posted

Now the menu is back to normal. I disabled English again. And it seems the previous problem is not back.image.png.fab49d79b91b92003c8a403bd5745ecb.png

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