5 Demo Borked

[Day_]

Not sure if this was best placed here, but report or support ticket. Feel free to move, transfer, do as you please.

Anyway, I signed up for a demo yesterday, got the details shortly after. Went to take a look last night (uk time), had a bunch of errors of the bat, not even had chance to sign in and break it myself, couldn’t open admin panel nothing.

Just tried again this morning, same again. Tried different devices, not my end. 

[Marc]

Looks like an issue with installation there, as mentioned in your ticket. One of those has been escalated, so someone can see why you cant generate a demo

[Como]

Hi @Day_

I was affected yesterday evening (UK time) in the precise same way. I reported it last night - Invision are on it. Hopefully they will resolve the problem today because I was working on some small layout bugs for an app for v5.

[Como]

Any news on this? Or will be Monday before it is addressed?

[Marc]

On 11/16/2024 at 2:35 PM, Como said:

Or will be Monday before it is addressed?

That I can say yes to 😄

 

have you tried creating one today at all?

[Marco Junior]

I don't know if this is related to template errors.

If so, I would like to add that even without any type of change in themes I am also receiving template error messages.

Please note that: In the support tab, as mentioned in some topics, there are no irregularities or problems in my environment, there is no error message or anything else that could say or explain why the messages about template problems are appearing.

A very important point: after seeing these messages, I ended up getting scared and then decided to do a new installation, without any chance of restoring previous files or data so that there would be no possibility of these errors bothering me again.

And guess what?

Errors appeared in blog content after a completely new installation.

[Day_]

1 hour ago, Marc said:

That I can say yes to 😄

 

have you tried creating one today at all?

I’ve just created another just now, same as the other.

 

[Marc]

Thank you. We've taken a look and can see where the issue is. We're working on it 🙂 

[Como]

1 hour ago, Marc said:

That I can say yes to 😄

 

have you tried creating one today at all?

No. After the failure on Thursday, someone from Invision sent me a new link to a another install on Friday, but that failed too. I reported this too and have been waiting to hear back from you about a fix. I'll try again in a few minutes.

[Como]

Just tried a new test instillation - same error.

Quote

[[Template core/front/global/widgetContainer is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

Quote

Error code: EX6

 

Edited Monday at 12:44 PM by Como

[Marc]

We're aware of the issue, and looking into this