Milly Mikkelsen Posted July 12 Share Posted July 12 I have an SSO set up and created another Admin which is tied to the Admin Group. When that user logs in they have access to the blocks via the front end but not the ACP. I have a feeling that the account might be blocked but not sure where to check these logs to unblock them. Link to comment Share on other sites More sharing options...
Jim M Posted July 12 Share Posted July 12 Could you please clarify what you mean by not having access to the ACP? Do they not see the link on the front-end or do they not have access when logging into the ACP login page? Was the account created for this user prior to them signing into your SSO on the community? If so, the account may not be connected. Link to comment Share on other sites More sharing options...
Marc Posted July 12 Share Posted July 12 If a user has access to blocks but not the admin CP, that would usually indicate they are a moderator, but not admin Link to comment Share on other sites More sharing options...
Milly Mikkelsen Posted July 12 Author Share Posted July 12 When they try to access the ACP via the admin link, it just comes up incorrect email or password, but i know its correct as the password is generated via Wordpress with SSO. Link to comment Share on other sites More sharing options...
Jim M Posted July 12 Share Posted July 12 1 minute ago, Milly Mikkelsen said: When they try to access the ACP via the admin link, it just comes up incorrect email or password, but i know its correct as the password is generated via Wordpress with SSO. They will not be able to login to the ACP with their SSO credentials. They would need to create a password via the forgotten password tool or you provide them one as they need to login with their Invision credentials. Link to comment Share on other sites More sharing options...
Milly Mikkelsen Posted July 12 Author Share Posted July 12 ah bingo! nice one guys many thanks for your help Jim M 1 Link to comment Share on other sites More sharing options...
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