Alex Duffy Posted June 24 Posted June 24 Hi, I'm trying to import a members list by CSV and fill in the postal address field along with some other fields too, but it will not populate this. I tested this by downloading the member list from Invision and then importing it back in matching the fields but with new data. It all worked except for the postal address. Any ideas? Cheers
Jim M Posted June 24 Posted June 24 What field are you meaning by "postal address"? Is this a custom field or some on the customer record?
Alex Duffy Posted June 24 Author Posted June 24 32 minutes ago, Jim M said: What field are you meaning by "postal address"? Is this a custom field or some on the customer record? It’s a field we add to the profile called ‘address’ in your dropdown of field choices.
Jim M Posted June 24 Posted June 24 Gotcha, so a custom profile field here. Do you have an example of the data which you're attempting to insert? Often, this comes down to formatting.
Jim M Posted June 24 Posted June 24 I've hid your attachment of the example just in case there is some real data there didn't want it public.
Jim M Posted June 24 Posted June 24 As a follow up, I have moved this to a ticket so that we can further investigate with your data here. Please watch your email for further correspondence.
Alex Duffy Posted June 24 Author Posted June 24 29 minutes ago, Jim M said: As a follow up, I have moved this to a ticket so that we can further investigate with your data here. Please watch your email for further correspondence. Many thanks, Mark. There was some real info mixed with false, I hadn't noticed that.
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