kmk Posted April 10 Share Posted April 10 Hi, I don't know why from these days the email notifications are sent repeatedly.... Exactly same notification... Link to comment Share on other sites More sharing options...
Marc Posted April 10 Share Posted April 10 There isnt really enough information for me to advise on this. I would need to know who they are being sent to, and an example of what has been notified for example. Link to comment Share on other sites More sharing options...
kmk Posted April 10 Author Share Posted April 10 https://laopan.online/forums/topic/3472-misael-liu-completo/#comment-7433 Another 2 topics from the same clubs/forum Link to comment Share on other sites More sharing options...
kmk Posted April 10 Author Share Posted April 10 The last notification sent repeatedly from different time Link to comment Share on other sites More sharing options...
Marc Posted April 10 Share Posted April 10 As mentioned above, I need both the item of content and the person who is getting those Link to comment Share on other sites More sharing options...
kmk Posted May 8 Author Share Posted May 8 https://laopan.online/forums/topic/3848-charles-hou-chen/#comment-4757 https://laopan.online/forums/topic/3472-misael-liu-completo/#comment-4181 https://laopan.online/forums/topic/3847-eva-zhong-ye/#comment-4756 https://laopan.online/forums/topic/4173-sara-wen-qiu/#comment-5427 Hi @Marc Stridgen above are the topics bumping my admins acounts, are 2 admins emails. Link to comment Share on other sites More sharing options...
Marc Posted May 9 Share Posted May 9 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
kmk Posted May 9 Author Share Posted May 9 you support mail already added as admin, please check it again. or did you mean with ftp accss problem? last time I have it set up correctly too. Link to comment Share on other sites More sharing options...
Marc Posted May 9 Share Posted May 9 The account shows no access to ACP Link to comment Share on other sites More sharing options...
kmk Posted May 10 Author Share Posted May 10 Changed. before I have the admin access as secondary group. Link to comment Share on other sites More sharing options...
Marc Posted May 10 Share Posted May 10 I cannot see anything that obviously would be causing this. We would send only once on the platform. You do seem to have many many 3rd party items running there. Many of which are outdated. I would suggest starting there with your investigations Link to comment Share on other sites More sharing options...
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