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Options missing for user using Ipad

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Hi, one of my users is using an iPad and has reported there is no Reply box at the bottom of any threads. 

I use a custom theme but I switched him to the default theme in case it was a theme issue but he says the problem is still there.

If he switches to his phone he is able to reply as the options are there.

Is this a known issue or do you have any suggestions?

Thanks again,


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