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Posted

Hi,

In the system settings --> Data layer --> I checked the option Members can opt out of exposing their own PII

But I did some testing and I don't see the option that allows members to activate or deactivate it.

Is there something I missed?

Sincerely,
Pascal.

Posted

yes I have activated the data layer.

I created a Test account to check and I don't see it in the Member Settings.

On the other hand, there is the action in the admin on the member's page in account actions.

 

 

Posted
15 hours ago, Cerbere Styxx said:

yes I have activated the data layer.

I created a Test account to check and I don't see it in the Member Settings.

On the other hand, there is the action in the admin on the member's page in account actions.

 

 

Are you ensuring you check the "security" section? If so, I would need the example member to check on your site

Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Posted

Could I clarify here, have you got the member to check this? I ask as without their password you cannot get into that section of their account. Please ask them to screenshot what they see

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