December 7, 2023 in Technical Problems
Many users have contacted me that they can not log in since the migration on Monday.
I can not duplicate the issues when I log in as them.
Users can log in but do not have access to the forums. See screen grab below.
Users are also reporting odd things like having to manually enter their username and password every time they visit the site. I understand this sounds like a user issue but I have heard it a number of times.
Could you please have a user clear your browser cache and cookies for your community? If you changed domains as part of the move, there may be something messed up on their machine so resetting that may be good.
@Jim M Ok that is obvious. I will let you know if that does not solve most of it.
Started February 18
Started Tuesday at 01:15 AM
Started 4 hours ago