abobader Posted December 7, 2023 Posted December 7, 2023 Hi, We have new register group as "Rookie", they should be promoted to "Regular" group after posting more than 50 posts. I got pm from one of the member of that group "Rookie" indicated that he still not promoted to group "Regular" yet. So i check at the Admincp and search and found many users still in that group even many had like 51 to 127 posts already in "Rookie" group, so the promotion for group is not working. Thanks in advance.
Marc Posted December 7, 2023 Posted December 7, 2023 Please could you provide me with an example member? I can then take a look for you and see whats happening
abobader Posted December 7, 2023 Author Posted December 7, 2023 28 minutes ago, Marc Stridgen said: Please could you provide me with an example member? I can then take a look for you and see whats happening Hi Marc, The member who pm about it: rdhardi Thanks.
Marc Posted December 7, 2023 Posted December 7, 2023 Before I get this escalated, could you please disable all 3rd party items. With those disabled, do a post as that person and see if it gets promoted.
abobader Posted December 7, 2023 Author Posted December 7, 2023 40 minutes ago, Marc Stridgen said: Before I get this escalated, could you please disable all 3rd party items. With those disabled, do a post as that person and see if it gets promoted. Same thing, no promotion done.
Marc Posted December 7, 2023 Posted December 7, 2023 I have created a new ticket on this for you. Someone will be in contact as soon as possible abobader 1
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