Inline Notifications

[georgebkk]

I have the same problem, many members are not getting all notifications, but they get some of them.

Has this to do with the system doesn't create notifications if the user is online or active in the thread in question?

Please advise.

[Jim M]

9 hours ago, georgebkk said:

Has this to do with the system doesn't create notifications if the user is online or active in the thread in question?

To confirm, are you talking about push notifications as the OP was or are you talking about email or inline notifications? Email notifications would not send if the user is online.

[georgebkk]

I mean inline notifications, thanks!

[Jim M]

I have created a separate topic for you as this is slightly different. Do you have an example user and content item that the user is expecting to get a notification for? We can then research what is happening as it could be a multitude of things 🙂 

[georgebkk]

Yes I have a few member reports:

https://aseannow.com/topic/1311501-when-are-notifications-expected-to-be-fixed/

https://aseannow.com/topic/1310919-notifications-still-missing-maybe-why-forum-is-quiet/

 

[Jim M]

Please provide URLs to those topics they are referring to. Please note that following a forum will not mean that the user is following the topic. If they are expecting notifications for replies to a topic and not following it, they will need to follow the topic.

[georgebkk]

Here is a topic the OP don't get inline notifications:

https://aseannow.com/topic/1134505-diary-of-a-farang-in-isaan/

 

More links coming asap.

[georgebkk]

Here is another topic which doesn't generate notifications:

https://aseannow.com/topic/1310893-fun-at-jomtiem-immigration/

[Marc]

In the first instance, please upgrade your site to the latest release and disable any 3rd party items. Once you have done this, please test again. I note you do have items there that interact with notifications