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Issues with Emails on my domain


Go to solution Solved by Jim M,

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Posted

Hello,

 

I have my community on cloud version, and because I changed DNS settings of my domain to match yours I can not edit records of MX for my email server.

According to support of my hosting provider, the MX records of the domain ichancycommunity.com should be changed from your side to:

 

Posted
40 minutes ago, TheAccountant said:

Sorry, I didn't find a link to support or tickets. Could you please provide me with it.

Thank you.

Email Support can be access for Cloud customers by going to Client Area -> Manage Purchases -> click your package -> Support. Once a ticket has been opened, communication will be through your email.

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