Rick Vasquez Posted September 25, 2023 Posted September 25, 2023 using block manager I can add and edit things but cannot remove the featured product or twitter widgets at all. Is there somewhere I can edit this other than the block manager?
Jim M Posted September 25, 2023 Posted September 25, 2023 Only the Block Manager would be able to remove these items. Could you please let me know the page these are on? I do notice that you have a custom block with a Discord embed in it. This may be creating Javascript issues on the page preventing other items. You may also wish to check that your server is not blocking the removing of these blocks.
Rick Vasquez Posted September 25, 2023 Author Posted September 25, 2023 if you click into any thread you should be able to see what I'm talking about - I meant to put that in the forum root not in thread and now I can't get the featured products one to go away there aren't any other blocks populated on those pages. The twitter one and discord one have been an issue for a while, but I've just ignored it until now. Let me try deleting the discord block entirely and trying again.
Rick Vasquez Posted September 25, 2023 Author Posted September 25, 2023 yeah even disabling the discord one doesn't change the ability to edit on that page. Still can't get it to delete anywhere else I'm using incognito on chrome and edge - can try firefox So even moving that block from the side to the top bar results in no changes as well. adding other blocks and removing them works just fine, it's just these specific blocks that will not go away. also the configuration menu is now not opening for some of these blocks. I've now tried in firefox with the same results. I'm not getting any errors on the ajax calls when submitting by "finish editing"
Rick Vasquez Posted September 25, 2023 Author Posted September 25, 2023 I got it to "go away" by unfeaturing all products and now it's hidden because it's not showing, but it looks like it's glitching CLS a little bit which is an issue. the block itself seems bugged.
Jim M Posted September 25, 2023 Posted September 25, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
Rick Vasquez Posted September 25, 2023 Author Posted September 25, 2023 3 minutes ago, Jim M said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. try now 🙂
Jim M Posted September 25, 2023 Posted September 25, 2023 Looks like there is a theme or third party application/plugin preventing this from functioning properly. Please disable all third party applications/plugins and switch to an unmodified theme.
Rick Vasquez Posted September 25, 2023 Author Posted September 25, 2023 15 minutes ago, Jim M said: Looks like there is a theme or third party application/plugin preventing this from functioning properly. Please disable all third party applications/plugins and switch to an unmodified theme. just tried that still not working Feel free to try yourself using IPS Default theme at the bottom its still enabled. you have permission to delete/move any widget you want, but preferably I want the twitter timeline (already hidden) and the in thread sidebar clear.
Rick Vasquez Posted September 25, 2023 Author Posted September 25, 2023 getting some js errors on those 2 blocks specifically. nothing else though. those 2 blocks don't seem to have a dedicated/valid ID and just bug out root_library.js?v=REDACTED2 Uncaught Error: Syntax error, unrecognized expression: li[data-blockID=]
Miss_B Posted September 25, 2023 Posted September 25, 2023 1 minute ago, Rick Vasquez said: getting some js errors on those 2 blocks specifically. nothing else though. What errors are you getting?
Rick Vasquez Posted September 25, 2023 Author Posted September 25, 2023 3 minutes ago, Miss_B said: What errors are you getting? see post above
Rick Vasquez Posted September 25, 2023 Author Posted September 25, 2023 I hate ezoic - I think there was a div/span with some of their js overlapping something with the first widget and causing this issue.
Jim M Posted September 25, 2023 Posted September 25, 2023 Just now, Rick Vasquez said: I hate ezoic - I think there was a div/span with some of their js overlapping something with the first widget and causing this issue. Was just about to mention that you're using Ezoic and they are injecting some HTML into there causing issues with the Javascript.
Rick Vasquez Posted September 29, 2023 Author Posted September 29, 2023 On 9/25/2023 at 1:32 PM, Jim M said: Was just about to mention that you're using Ezoic and they are injecting some HTML into there causing issues with the Javascript. well, they are fired - I would recommend others make the same choice.
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