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Since yesterday, when I click "Submit Reply" I have to wait over 5 seconds for a post to be submitted instead of the usual 1 second. 

  • Author

Also I'm seeing this in my system log: 

Could contain: Page, Text, File

Open one of these error rows and show us details please.

  • Author

Here's the latest one: 

Could contain: Page, Text, File

  • Community Expert

Those arent related and are resolved on a future release. I will get this reported so we can look into the speed issues

  • Author

Ok thank you. 

  • Author

Seems like submitting answers is fast again as usual today? Anyone knows what happened though? 

  • Community Expert
 

Seems like submitting answers is fast again as usual today? Anyone knows what happened though? 

It was passed on so will have been looked at and corrected if needed. Cloud scales itself too though, so it may have actually corrected itself.

  • Author

Ok thanks.

  • 2 weeks later...
  • Author

This just occurred again just now. About 10 seconds to submit a reply to a thread. 

Actually the same is occurring when replying here. 

  • Community Expert

Unfortunately, I am not seeing an issue with replies. Are you seeing any other delay with your internet connection?

  • Community Expert
 

This just occurred again just now. About 10 seconds to submit a reply to a thread. 

Actually the same is occurring when replying here. 

This won't be a problem in .13. There can be a bit of slowness if there's a delay connecting with a back-end service. We've adjusted the timeout so this won't cause big delays.

I just saw this happen with replying to a topic on this forum. Just FYI 

 

This won't be a problem in .13. There can be a bit of slowness if there's a delay connecting with a back-end service. We've adjusted the timeout so this won't cause big delays.

Does this apply to cloud only or to self hosted as well?

  • Author
 

Unfortunately, I am not seeing an issue with replies. Are you seeing any other delay with your internet connection?

No. This was definitely an issue only when submitting replies to my website and this website, thus with the cloud service used by Invision Community. 

 

This won't be a problem in .13. There can be a bit of slowness if there's a delay connecting with a back-end service. We've adjusted the timeout so this won't cause big delays.

Good to hear! 🙂 

 

Does this apply to cloud only or to self hosted as well?

Cloud only, probably:

 

It's an error/bug in the IPS Cloud version:

Could contain: Page, Text, File, Webpage

 

  • Author

Unfortunately I'm still having this issue on my forum. Submitting replies taking more than 10 seconds to process. ðŸ¥µ

Edited by David N.

  • Community Expert
 

Unfortunately I'm still having this issue on my forum. Submitting replies taking more than 10 seconds to process. ðŸ¥µ

Im not seeing any issues at present taking that long. Are you still seeing this today?

 

Do bear in mind there is a fix to resolve this in .13 as mentioned by my colleague

  • Author

Not seeing it today so far. I'll patiently await version .13 🙂 

  • 3 weeks later...
  • Author

This is occurring again today. I know this will be fixed in a future update, but meanwhile, this issue is frustrating. 😞 

  • Author
 

.13 is in beta at present, so you shouldnt be waiting too much longer

That's great news, thank you! 🙂 

  • 3 weeks later...
  • Author

Unfortunately I'm still having this issue now in 4.7.13, although now it's intermittent. It's fast sometimes, and very slow at other times. 

Edited by David N.

  • Community Expert

There are no known issue at present we are aware of. Is there anything specific you are doing at the time. Are you ensuring you have no 3rd party items running at the time for testing?

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