scatteredbomb Posted February 26, 2023 Share Posted February 26, 2023 When users click "Whats on your mind" to post a new status it just stays on "Loading" I looked in the console log and it's showing a 404 error for applications/core/interface/js/js.php?src=core%2Finterface%2Fplupload%2Fplupload.full.min.js But I see the files there. Any ideas what could be going on? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 27, 2023 Share Posted February 27, 2023 In the first instance, please disable all 3rd party items, and test this on a default unaltered theme. If you are then still experiencing issues, please let us know Link to comment Share on other sites More sharing options...
scatteredbomb Posted September 24, 2023 Author Share Posted September 24, 2023 Sorry for bumping a very old thread, but revisiting this issue now that I've upgraded to the latest version and still having the issue. On 2/27/2023 at 2:52 AM, Marc Stridgen said: In the first instance, please disable all 3rd party items, and test this on a default unaltered theme. If you are then still experiencing issues, please let us know Tested on the default, unaltered theme and still having the same issue there as well as our third-party theme. I notice a similar 404 error as listed above when i try to drag and drop modules on the home page as well, with them not working, looking at the console and it's giving that same 404 error for that .js file Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 25, 2023 Share Posted September 25, 2023 Please check mod_security on your server for any errors.Let us know if you have any issues once you have checked this and resolved any issues Link to comment Share on other sites More sharing options...
scatteredbomb Posted September 26, 2023 Author Share Posted September 26, 2023 On 9/25/2023 at 4:05 AM, Marc Stridgen said: Please check mod_security on your server for any errors.Let us know if you have any issues once you have checked this and resolved any issues mod_security logs are currently empty, which I'm assuming means it's not running any specific rules. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 26, 2023 Share Posted September 26, 2023 On visiting your site, that block is actually loading. Are you still seeing the issue there? Link to comment Share on other sites More sharing options...
scatteredbomb Posted September 26, 2023 Author Share Posted September 26, 2023 Yeah, the block loads but when someone goes to click the option to add a status, it fails to load. And when i click it and view the console in the browser i see a 404 error, even though i confirmed the root .js file is on the server. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 26, 2023 Share Posted September 26, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
scatteredbomb Posted September 28, 2023 Author Share Posted September 28, 2023 On 9/26/2023 at 9:51 AM, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. I've updated this information. Thanks! Link to comment Share on other sites More sharing options...
scatteredbomb Posted October 29, 2023 Author Share Posted October 29, 2023 On 9/26/2023 at 9:51 AM, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Marc, I updated this contact information. Let me know what else is needed to get some help looking into this. Thanks Link to comment Share on other sites More sharing options...
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