Posted February 3, 20232 yr Hi, I am facing an issue with spam prevention. I am using Invisible reCAPTCHA, but most of my forum members get banned when they post anything. Here is some record of system detections. 1- Restrictions manually changed by member : Banned. 2- User registered. Spam Defense checked and returned score 1. please let me know what the problems is , also i need to know if possible to set up reCAPTCHA for logged members when they submit or reply post thank you
February 3, 20232 yr Community Expert Unfortunately, reCAPTCHA is quite useless nowadays. Try switching to use hCaptcha instead:
February 3, 20232 yr Community Expert If users are getting banned when they post something, it can only be because the user is being removed by a member of staff. On registration, it can be being done automatically, if you have the spam service setting set to do so (See the guide above)
