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Posted January 30, 20232 yr Despite following all of the instructions, I don't appear to be able to charge for digital files. I've copied all of the settings etc and there is literally no place to add a cost, so my files are uploaded as free. How do I change this? Lara
January 30, 20232 yr You have to edit the groups you want to charge for files and enable it in Downloads tab. You have to enable paid files integration in Downloads settings. Edited January 30, 20232 yr by Adriano Faria
January 30, 20232 yr Author Thank you for the prompt reply Adriano, but I have changed the groups and enabled the paid files tab in the downloads section.
January 30, 20232 yr That’s weird. That’s all you need to do. I just tested on my test site and works:
January 30, 20232 yr Author Im missing the whole selection from type until version number. I;ll take another look in the morning, but thank you for trying to help.
January 31, 20232 yr Community Expert Please let us know the user you are logged in as when you are trying to test this, and we can then take a look for you.
January 31, 20232 yr Author Hi Marc, Im logged in as the admin and the whole section for type, price and renewals are missing. This is just what I see when adding files.
January 31, 20232 yr It may seem a dumb question but you have Commerce installed and enabled, right? If so, then enable integration with Commerce in Downloads settings (Paid Files). Then go to Members -> Groups -> edit your group -> Downloads and enable the option to charge for files. That’s all.
January 31, 20232 yr Community Expert Solution 40 minutes ago, Lara Jarrett1 said: Hi Adriano, I've done all of that, but the section is still missing, It seems you havent actually done that, unfortunately.
January 31, 20232 yr Just now, Marc Stridgen said: It seems you havent actually done that, unfortunately. And that was I said twice for him: 43 minutes ago, Adriano Faria said: Then go to Members -> Groups -> edit your group -> Downloads and enable the option to charge for files. 🙂
January 31, 20232 yr Author Thank you and I'm not a him! 😉 The permissions I was changing were in the categories, but thank you both for your help, much appreciated! 🙂