Lara Jarrett1 Posted January 30 Share Posted January 30 Despite following all of the instructions, I don't appear to be able to charge for digital files. I've copied all of the settings etc and there is literally no place to add a cost, so my files are uploaded as free. How do I change this? Lara Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 30 Share Posted January 30 (edited) You have to edit the groups you want to charge for files and enable it in Downloads tab. You have to enable paid files integration in Downloads settings. Edited January 30 by Adriano Faria Link to comment Share on other sites More sharing options...
Lara Jarrett1 Posted January 30 Author Share Posted January 30 Thank you for the prompt reply Adriano, but I have changed the groups and enabled the paid files tab in the downloads section. Â Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 30 Share Posted January 30 That’s weird. That’s all you need to do. I just tested on my test site and works: Link to comment Share on other sites More sharing options...
Lara Jarrett1 Posted January 30 Author Share Posted January 30 Im missing the whole selection from type until version number. I;ll take another look in the morning, but thank you for trying to help. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 31 Share Posted January 31 Please let us know the user you are logged in as when you are trying to test this, and we can then take a look for you. Link to comment Share on other sites More sharing options...
Lara Jarrett1 Posted January 31 Author Share Posted January 31 Hi Marc, Im logged in as the admin and the whole section for type, price and renewals are missing. This is just what I see when adding files. Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 31 Share Posted January 31 It may seem a dumb question but you have Commerce installed and enabled, right? If so, then enable integration with Commerce in Downloads settings (Paid Files). Then go to Members -> Groups -> edit your group -> Downloads and enable the option to charge for files. That’s all. Link to comment Share on other sites More sharing options...
Lara Jarrett1 Posted January 31 Author Share Posted January 31 Hi Adriano, I've done all of that, but the section is still missing,  Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted January 31 Solution Share Posted January 31 40 minutes ago, Lara Jarrett1 said: Hi Adriano, I've done all of that, but the section is still missing,  It seems you havent actually done that, unfortunately. Adriano Faria 1 Link to comment Share on other sites More sharing options...
Adriano Faria Posted January 31 Share Posted January 31 Just now, Marc Stridgen said: It seems you havent actually done that, unfortunately. And that was I said twice for him: 43 minutes ago, Adriano Faria said: Then go to Members -> Groups -> edit your group -> Downloads and enable the option to charge for files. 🙂 Link to comment Share on other sites More sharing options...
Lara Jarrett1 Posted January 31 Author Share Posted January 31 Thank you and I'm not a him! 😉 The permissions I was changing were in the categories, but thank you both for your help, much appreciated! 🙂  Adriano Faria 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 31 Share Posted January 31 Glad you are sorted in any case 🙂 Link to comment Share on other sites More sharing options...
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