Despite following all of the instructions, I don't appear to be able to charge for digital files.

I've copied all of the settings etc and there is literally no place to add a cost, so my files are uploaded as free.

How do I change this?

Lara

You have to edit the groups you want to charge for files and enable it in Downloads tab.

You have to enable paid files integration in Downloads settings.

Edited January 30, 20232 yr by Adriano Faria

Thank you for the prompt reply Adriano, but I have changed the groups and enabled the paid files tab in the downloads section.

 

That’s weird. That’s all you need to do. 

I just tested on my test site and works:

Im missing the whole selection from type until version number.

I;ll take another look in the morning, but thank you for trying to help.

Please let us know the user you are logged in as when you are trying to test this, and we can then take a look for you.

Hi Marc, Im logged in as the admin and the whole section for type, price and renewals are missing.

This is just what I see when adding files.

It may seem a dumb question but you have Commerce installed and enabled, right?

If so, then enable integration with Commerce in Downloads settings (Paid Files).

Then go to Members -> Groups -> edit your group -> Downloads and enable the option to charge for files.

That’s all.

Hi Adriano, I've done all of that, but the section is still missing,  

40 minutes ago, Lara Jarrett1 said:

Hi Adriano, I've done all of that, but the section is still missing,  

It seems you havent actually done that, unfortunately.

Just now, Marc Stridgen said:

It seems you havent actually done that, unfortunately.

And that was I said twice for him:

43 minutes ago, Adriano Faria said:

Then go to Members -> Groups -> edit your group -> Downloads and enable the option to charge for files.

🙂

Thank you and I'm not a him! 😉

The permissions I was changing were in the categories, but thank you both for your help, much appreciated! 🙂

 

Glad you are sorted in any case 🙂