fmaymar Posted January 24, 2023 Posted January 24, 2023 Good afternoon. For no reason and over 3 or 4 upgrades, without doing anything for some reason y can add Custom Blocks or even delete de one i have. Whenever I try to add one and "Edit", the window didnt appear Whenever i try to delete the one i have as i said, and after i press "Finalized", then it stay there. What i did is to restored CSS changes from Customizated theme. Deleted the theme we bought, and still in the basic template is the same problem. Any idea?. Is on last version with php 8.1 https://www.escuadron111.com/ Regards
Jim M Posted January 24, 2023 Posted January 24, 2023 What browser are you using? Unfortunately, in Edge, I am not having any issue opening Custom Blocks.
fmaymar Posted January 24, 2023 Author Posted January 24, 2023 (edited) Tried in all the browser and still the same. Edge, Explorer, Chrome, Brave... Edited January 24, 2023 by fmaymar
Jim M Posted January 24, 2023 Posted January 24, 2023 What user are you using and what page are you on? Unfortunately, with our account on file, I am not able to reproduce this on your community index page.
Marc Posted January 25, 2023 Posted January 25, 2023 Also, are you running any plugins on your browsers that may be causing this?
fmaymar Posted February 9, 2023 Author Posted February 9, 2023 Sorry for the delay, i were a bit busy. No, nothing about plugins, because the problem exist from any computer and from mobile version, from all the browser. I already checked everything. I need an admin to use the management account to check from inside please.
Jim M Posted February 9, 2023 Posted February 9, 2023 9 minutes ago, fmaymar said: Sorry for the delay, i were a bit busy. No, nothing about plugins, because the problem exist from any computer and from mobile version, from all the browser. I already checked everything. I need an admin to use the management account to check from inside please. Is the account on file the one you're using to encounter these problems? Unfortunately, I am not encountering any issues with that account. Could you please try using an unmodified, English language pack? This may be the issue.
fmaymar Posted March 27, 2023 Author Posted March 27, 2023 I did. I have deleted the theme, and restored all the css modified files. But forget it. I will probaly have to try another provider.
Marc Posted March 28, 2023 Posted March 28, 2023 18 hours ago, fmaymar said: I did. I have deleted the theme, and restored all the css modified files. But forget it. I will probaly have to try another provider. Sorry to hear that. In the meantime, it would be worth checking any browser plugins, security software on your PC, and indeed things like mod_security on your server, to see if any of those are blocking the item.
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