Member movement not performed

[SMN_Admin]

Hello,

I wanted to move members that weren't active on our forum for a while to another primary group instead of their original one. I set this filtering

and got a list of nearly 600 members, have chosen "Move members Found", could specify the new target primary target group, got a last warning "This will move 587 memebers", and started the job. System responds with "Members queing", so it was looking well at the first glance. But when I checked the content of the new primary group those members weren't moved, they still have their old primary group.

Can anyone tell me what went wrong here?

Best regards
Juergen

[Marc]

Has the queued task completed? Please take a look at the  background tasks on your dashboard

[SMN_Admin]

Task seems to be completed:

But if I look at the number of members with the new primary group "usr2JahrInaktiv" I find only three pages:

But according to my first post the number should be bigger, around 600 members, listed  on more than these 3 pages. so it seems that the task was not running.

[Jim M]

If you search this again with your filters, do you get the same results? Did you encounter any further issues after queuing the members off?

[SMN_Admin]

Yes, the results are the same. It's looking like the task isn't performed. I tried it again, identified 587 members, started the process, got the response "members are queing", but did not find any backgrpound process by switching immediately to the dashboard.

I have no idea how long it will take to make that move of 587 members, but after having waited for 20 minutes i still can't recognize any movements.

Can a potential error come from a wrong format in date selection? As you may see system tells me to use the German format (dd.mm.yyyy):

Is this input correctly transferred to American dates (mm.dd.yyyy)? By the way, I could not find any settings in ACP to change it.