De Angeli Andrea Posted January 10, 2023 Posted January 10, 2023 Hi after upgrade to 4.7.3 version we reiceive follow message: TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given (0) #0 /var/www/vhosts/test.tractorum.it/forum/applications/core/modules/front/search/search.php(91): IPS\core\modules\front\search\_search->_form() #1 /var/www/vhosts/test.tractorum.it/forum/system/Dispatcher/Controller.php(118): IPS\core\modules\front\search\_search->manage() #2 /var/www/vhosts/test.tractorum.it/forum/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #3 /var/www/vhosts/test.tractorum.it/forum/index.php(13): IPS\_Dispatcher->run() #4 {main}
Jim M Posted January 10, 2023 Posted January 10, 2023 Would recommend the following: Disable all third party applications/plugins and ensure all are fully compatible with PHP 8. Upgrade to the latest release, 4.7.6.
De Angeli Andrea Posted January 10, 2023 Author Posted January 10, 2023 Hi we have disable the only one third party application/plugins and upgrade to the latest release, but error is still present.
Marc Posted January 11, 2023 Posted January 11, 2023 When that is disabled, please rebuild the search index from System->Settings->Search
De Angeli Andrea Posted January 11, 2023 Author Posted January 11, 2023 Same error TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given (0) #0 /var/www/vhosts/test.tractorum.it/forum/applications/core/modules/front/search/search.php(91): IPS\core\modules\front\search\_search->_form() #1 /var/www/vhosts/test.tractorum.it/forum/system/Dispatcher/Controller.php(118): IPS\core\modules\front\search\_search->manage() #2 /var/www/vhosts/test.tractorum.it/forum/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #3 /var/www/vhosts/test.tractorum.it/forum/index.php(13): IPS\_Dispatcher->run() #4 {main}
Jim M Posted January 11, 2023 Posted January 11, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
De Angeli Andrea Posted January 11, 2023 Author Posted January 11, 2023 Backend access is enough? I added the credentials given by support ADMINCP section
Jim M Posted January 11, 2023 Posted January 11, 2023 We would require FTP/SFTP access to escalate this.
De Angeli Andrea Posted January 11, 2023 Author Posted January 11, 2023 We need to ask our provider credentials to access FTP/SFTP.
Jim M Posted January 11, 2023 Posted January 11, 2023 5 minutes ago, De Angeli Andrea said: We need to ask our provider credentials to access FTP/SFTP. OK, please let us know once you have those.
Jim M Posted January 12, 2023 Posted January 12, 2023 Thank you, please be advised I have transferred this to a ticket so we can better investigate. Please watch your email for further correspondence.
De Angeli Andrea Posted January 17, 2023 Author Posted January 17, 2023 Hi is there any updates? We not received any email. We have still issue and we found in AdminCP in the user list section.
Jim M Posted January 17, 2023 Posted January 17, 2023 We sent our reply and solution for you to fix this via email on the 12th. Please check your spam folder.
De Angeli Andrea Posted January 17, 2023 Author Posted January 17, 2023 Do you send to my email account?
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