Clover13 Posted November 18, 2022 Share Posted November 18, 2022 (edited) So a user tried to register and got blocked by IPS spam check with a score of 4. When I google the email address I find no traces of it anywhere. Does that seem correct? SFS shows no matches Edited November 18, 2022 by Clover13 Link to comment Share on other sites More sharing options...
teraßyte Posted November 18, 2022 Share Posted November 18, 2022 Maybe it was the IP that triggered the spam flag? In case you can whitelist the email address in ACP in order for them to bypass the check. Link to comment Share on other sites More sharing options...
Solution Marc Posted November 18, 2022 Solution Share Posted November 18, 2022 You would indeed need to whitelist them if that is the case. We cannot give information on how the score is calculated and why they got the score they did unfortunately. Link to comment Share on other sites More sharing options...
Clover13 Posted November 18, 2022 Author Share Posted November 18, 2022 Ok I manually created their account for them. Link to comment Share on other sites More sharing options...
Recommended Posts