Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
Neens Posted November 12, 2022 Posted November 12, 2022 (edited) Help! The tech support email in my client area doesn’t work to email for support requests (it gets bounced back saying it doesn’t recognize my email even though that is the correct email addrsss in my client area!!) and I’m locked out of my community because I accidentally moved myself out of my admin group!! To top it all off I was just trying to upgrade my account but I can’t do that because I only have a cell phone and it said I need a regular desktop. I have no access to a desktop! We are heading into the weekend and I really need help 😭😭😭😭😭🙏🙏🙏🙏🙏 Can anyone help me? Bless you!!! Edited November 12, 2022 by Neens
Jim M Posted November 12, 2022 Posted November 12, 2022 Sorry to hear you're having issues. I have moved this to a ticket so we can better assist you with private details like this. Please watch your email for further correspondence. Neens 1
Marc Posted November 14, 2022 Posted November 14, 2022 Glad to see you were sorted out there. I see there are a few other queries in your ticket, and will get to those shortly for you Neens 1
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