How to enable reply to Commerce Reviews?

[The Old Man]

Hi,

I would like to be able to reply to a positive product review on my own site in Commerce, but I can't find the option to do it on the front end or that restricts it in the backend in Commerce or Member Groups?

🧐

 

 

[Marc]

Could I please confirm you are replying to a product review on your own product?

[The Old Man]

Confirmed yes, thank you.

This is what I see using the default theme...

I first thought I must have missed a permission somewhere but can't find it, plus it makes no sense you would need to enable permission to reply (as a logged in admin either way.

Edited October 19, 2022 by The Old Man
Screenshots

[Marc]

Please provide me with a link to that item. Its also asking you to write a review on your own item, which seems odd

[The Old Man]

Thanks @Marc Stridgen

https://invisionary.tech/store/product/2-halloween-macabre/?tab=reviews&sort=newest#review-1

Regards
Graham

[Marc]

There is no facility at present to respond to reviews on products on store. There is on downloads for your customers when they have added their own downloads

[The Old Man]

Ah, thanks Marc! That's kind of odd, is it something that can be added for future consideration?

[Marc]

1 hour ago, The Old Man said:

Ah, thanks Marc! That's kind of odd, is it something that can be added for future consideration?

Please feel free to post that up within the suggestions area 🙂