Posted October 13, 20222 yr Trying to do the upgrade. Says it's not my password. It is. I double and triple checked.
October 13, 20222 yr Community Expert Please keep in mind that there are 2 credentials to perform an upgrade: To login to your ACP, you would use your administrator credentials for your community. Once you click upgrade on the auto-upgrader, it will ask you for your Client Area credentials here on our website. Once the system has downloaded/extracted the files for the upgrade, it will redirect you to the upgrader. There you will use your administrator credentials again for your community.
