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PW not working

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Please keep in mind that there are 2 credentials to perform an upgrade:

  1. To login to your ACP, you would use your administrator credentials for your community.
  2. Once you click upgrade on the auto-upgrader, it will ask you for your Client Area credentials here on our website.
  3. Once the system has downloaded/extracted the files for the upgrade, it will redirect you to the upgrader. There you will use your administrator credentials again for your community.


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