Quote button and Reaction button

[Maggie Mae]

Hello, updated to last version (Version 4.7.2.1) and after that i had an issues Quote button and Reaction button are not working now. In browser console i see this error:

Uncaught TypeError: Cannot read properties of null (reading 'innerHTML')
    at baseController.setup (root_front.js?v=8ddb68079c1663708307:190:531)
    at baseController.initialize (root_front.js?v=8ddb68079c1663708307:190:360)
    at initControllerOnElem (root_framework.js?v=8ddb68079c1663708307:24:49)
    at initializeControllers (root_framework.js?v=8ddb68079c1663708307:6:342)
    at Object.init (root_framework.js?v=8ddb68079c1663708307:4:540)
    at HTMLDocument.<anonymous> (root_library.js?v=8ddb68079c1663708307:86:137)
    at e (root_library.js?v=8ddb68079c1663708307:2:30005)
    at t (root_library.js?v=8ddb68079c1663708307:2:30307)

[Mark H]

Your site appears to be using a custom theme, and that could be the issue (it could also be one or more 3rd-party apps or plugins, however).

As a first step, please disable all 3rd-party items, including Themes, and set the front end to use an unedited Theme. (You can create a new one in the ACP on the Themes page if necessary.)

Login to the front end and make sure you are seeing the unedited Theme, then check to see if the Quote and Reaction buttons are working as they should.

If they are now working, then a 3rd-party app, plugin, or theme is the issue and you'd need to test which one(s), then contact their respective authors for assistance.

But if the same problem still happens with all 3rd-party items disabled, please reply here to let us know and we'll investigate. 

(Note: The access details we have on file for your account appear to be incorrect or missing. If further assistance is needed, please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section.)