Lindor Posted September 14, 2022 Share Posted September 14, 2022 Hi team, My IPS site and the official IPS platform sends the renewal email with the renewal price without currency. Should be an issue and should show the correct currency. I'm using a spanish translation but your site is only in default english and have the same issue. Can you take a look to solve in upcoming updates? Thanks a lot. Link to comment Share on other sites More sharing options...
Marc Posted September 14, 2022 Share Posted September 14, 2022 This would generally be custom language pack issues (I will report internally on our own site). Are you using a customised language pack there, and if so, could you please test on an unaltered one to let us know if this also occurs there Lindor 1 Link to comment Share on other sites More sharing options...
Lindor Posted September 14, 2022 Author Share Posted September 14, 2022 Yes @Marc Stridgen I've a my own custom language pack. But as I say in the first post your renewal email in default language not show the currency simbol. In any way, in the translation function we can't change any key to solve this problem. So there is an issue than should be solved. Link to comment Share on other sites More sharing options...
Marc Posted September 15, 2022 Share Posted September 15, 2022 I understand its happening on ours (we likely have caused the same problem for ourselves). The currency symbol is set by your locale. Please ensure you are using the correct locale for your currency Lindor 1 Link to comment Share on other sites More sharing options...
Lindor Posted September 15, 2022 Author Share Posted September 15, 2022 Hi @Marc Stridgen I've only configurated USD currency for Default English and Spanish language. I've this 2 mails for the same user and the same language. The renewal email not show the currency symbol and the invoice mail show the currency symbol in all price fields. Link to comment Share on other sites More sharing options...
Lindor Posted September 16, 2022 Author Share Posted September 16, 2022 I post this comment for visibility Link to comment Share on other sites More sharing options...
Marc Posted September 16, 2022 Share Posted September 16, 2022 Ive marked this for our developers to take a look. Someone will be in contact as soon as they can Lindor 1 Link to comment Share on other sites More sharing options...
Ryan Ashbrook Posted September 21, 2022 Share Posted September 21, 2022 Thanks - I have fixed this for a future release. SeNioR- and Lindor 1 1 Link to comment Share on other sites More sharing options...
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