Kev Collins Posted July 14, 2022 Share Posted July 14, 2022 IPB 4.7.0 and PHP 8.0 When I go to our forum to use the markey place we get the following error message, <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>403 ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) Request ID: ZQufPqZkfHkqm1yeDcjKd7ht-DOjDZYT8xBUT8ksEORID3vzpo2N9w== </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>.. And also cannot view licence details with the following message. Anyone got any ideas please. Link to comment Share on other sites More sharing options...
Marc Posted July 14, 2022 Share Posted July 14, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
Kev Collins Posted July 14, 2022 Author Share Posted July 14, 2022 All done , hope it's what you need. Thanks. Link to comment Share on other sites More sharing options...
Marc Posted July 14, 2022 Share Posted July 14, 2022 I have created a ticket on this for you so that someone can take a look SeNioR- 1 Link to comment Share on other sites More sharing options...
Kev Collins Posted July 14, 2022 Author Share Posted July 14, 2022 Many thanks Marc. Link to comment Share on other sites More sharing options...
Jim M Posted October 13, 2022 Share Posted October 13, 2022 Please reply in the ticket which has been assigned for this purpose with any information. Please note I have hid your post. Link to comment Share on other sites More sharing options...
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