June 23, 2022 in Feedback
I feel stock replies would be a much better feature if you could allow mods and admins to make their own instead of relying on them to be added in the ACP. You should keep the ACP portion to add global replies that are there by default, but a separate section (maybe in account settings) where our team can create their own that only they can see and use would be very helpful.
It would also add more personality to messages so not everyone is using the verbiage so it's not painfully obvious it's a canned response, which isn't a good look IMO.
Started 18 hours ago
Started Saturday at 09:46 AM
Started January 19