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Posted

Hello all,

After almost 12 years, i am closing my forum down,

And is simple as it may be, i am not sure on the correct steps to do so.

Any help/advice would be much appreciated.

 

Geoff

Posted

Is this a self-hosted forum or a IPS cloud forum?  

If it's self hosted...  

  • Make a full backup of your data (just in case!)
  • Remove all of the IPS related files from your website
  • Remove the mySQL database and database user associated with your IPB instance
  • If you're not keeping your license, submit a ticket asking for your license to be set to not be automatically renewed. https://invisioncommunity.com/contact-us/

If it's IPS hosted...

  • Submit a ticket and ask for the service to be ended.  (You might also ask for a copy of the data just in case!) 
Posted
Just now, Randy Calvert said:

Is this a self-hosted forum or a IPS cloud forum?  

If it's self hosted...  

  • Make a full backup of your data (just in case!)
  • Remove all of the IPS related files from your website
  • Remove the mySQL database and database user associated with your IPB instance
  • If you're not keeping your license, submit a ticket asking for your license to be set to not be automatically renewed. https://invisioncommunity.com/contact-us/

If it's IPS hosted...

  • Submit a ticket and ask for the service to be ended.  (You might also ask for a copy of the data just in case!) 

Hi Randy,  shot you a pm

Posted

Sorry to hear you are no longer continuing with your community. In your case you would be following the self hosted route mentioned above. If you are unsure on how to do any of those, please contact your hosting company who should be able to assist you.

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