Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
Asso Posted March 13, 2022 Posted March 13, 2022 Hello Community, After updating our server from php7.3-fpm to php7.4-fpm we have an issue with the caching configuration. Our server is on Debian 10 and is running : - nginx 1.14.2-2 - PHP 7.4.28-0 (sury packages) - redis 5.0.14 We have an error stating Caching Method is not running well. If I check in Get Support, I see the Redis Services running, If I shutdown redis, I have a critical issue. Have you any idea what have changed with the php update ? Thanks for your help
Jim M Posted March 13, 2022 Posted March 13, 2022 Are you actively seeing errors in the System Log in ACP -> Support? If not, the error message there is not updated in real time. If things are operating normally you can ignore it and see if it comes back. Setesh 1
Randy Calvert Posted March 13, 2022 Posted March 13, 2022 Also make sure PHP 7.4 has redis php module installed. You need the redis php module in addition to redis itself being installed.
IveLeft... Posted March 13, 2022 Posted March 13, 2022 (edited) Check to see if redis is running from the command line (SSH) [18:41][root@server.myserver.com ~]# redis-cli ping PONG the command redis-cli ping should return PONG at the command line To check the Redis Server info type redis-cli info server at the command line [18:42][root@server.myserver.com ~]# redis-cli info server # Server redis_version:6.2.6 redis_git_sha1:00000000 redis_git_dirty:0 redis_build_id:4ab9a06393930489 redis_mode:standalone os:Linux 3.10.0-1160.59.1.el7.x86_64 x86_64 arch_bits:64 multiplexing_api:epoll atomicvar_api:c11-builtin gcc_version:8.3.1 process_id:1674 process_supervised:systemd run_id:043da472ae3981c1a97423caed2f788cfaf9ebad tcp_port:6379 server_time_usec:1647196988402886 uptime_in_seconds:679823 uptime_in_days:7 hz:10 configured_hz:10 lru_clock:3029820 executable:/usr/bin/redis-server config_file:/etc/redis/redis.conf io_threads_active:0 Edited March 13, 2022 by Muddy Boots Setesh 1
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