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Posted

Hello Community,

After updating our server from php7.3-fpm to php7.4-fpm we have an issue with the caching configuration.

Our server is on Debian 10 and is running :

- nginx 1.14.2-2

- PHP 7.4.28-0 (sury packages)

- redis 5.0.14

 

We have an error stating Caching Method is not running well. If I check in Get Support, I see the Redis Services running, If I shutdown redis, I have a critical issue.

Have you any idea what have changed with the php update ?

 

Thanks for your help

Posted

Are you actively seeing errors in the System Log in ACP -> Support? If not, the error message there is not updated in real time. If things are operating normally you can ignore it and see if it comes back.

Posted (edited)

Check to see if redis is running from the command line (SSH)

[18:41][root@server.myserver.com ~]# redis-cli ping
PONG

the command redis-cli ping should return PONG at the command line

To check the Redis Server info type redis-cli info server at the command line

 

[18:42][root@server.myserver.com ~]# redis-cli info server
# Server
redis_version:6.2.6
redis_git_sha1:00000000
redis_git_dirty:0
redis_build_id:4ab9a06393930489
redis_mode:standalone
os:Linux 3.10.0-1160.59.1.el7.x86_64 x86_64
arch_bits:64
multiplexing_api:epoll
atomicvar_api:c11-builtin
gcc_version:8.3.1
process_id:1674
process_supervised:systemd
run_id:043da472ae3981c1a97423caed2f788cfaf9ebad
tcp_port:6379
server_time_usec:1647196988402886
uptime_in_seconds:679823
uptime_in_days:7
hz:10
configured_hz:10
lru_clock:3029820
executable:/usr/bin/redis-server
config_file:/etc/redis/redis.conf
io_threads_active:0

 

Edited by Muddy Boots
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