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Commerce: grace period is not being set with a manual invoice


Go to solution Solved by Marc,

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Posted

Hi

This looks like a bug.

When a member buys the product through the store the grace period is set but when the Admin manually adds an invoice to a member using the same product the grace period is not set.

To test you need a renewable product with a grace period and manually add the invoice with that product to the a member. 

 

Edit the Active purchase to see the grace period.

image.png.563a573dde3e7e217ea4bc5c4096164f.png

 

This is the same product with 2 days grace period.

image.png.19ec21b8e24093d5bbf512d25ce39f8d.png

 

Posted

If you can please update the access details to your site in our Client Area, someone can take a look to see what may be the issue.

And have you tested this with all third-party items disabled, including any custom Theme?

Posted

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

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