Richard Arch Posted February 24, 2022 Share Posted February 24, 2022 Hi This looks like a bug. When a member buys the product through the store the grace period is set but when the Admin manually adds an invoice to a member using the same product the grace period is not set. To test you need a renewable product with a grace period and manually add the invoice with that product to the a member. Edit the Active purchase to see the grace period. This is the same product with 2 days grace period. Link to comment Share on other sites More sharing options...
Mark H Posted February 24, 2022 Share Posted February 24, 2022 If you can please update the access details to your site in our Client Area, someone can take a look to see what may be the issue. And have you tested this with all third-party items disabled, including any custom Theme? Link to comment Share on other sites More sharing options...
Richard Arch Posted February 25, 2022 Author Share Posted February 25, 2022 Hi Mark Problem persists with all third-party items disabled. Access details have been updated, you should be able to access our test site where I have been able to repeat the error. Link to comment Share on other sites More sharing options...
Marc Posted February 25, 2022 Share Posted February 25, 2022 Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. Link to comment Share on other sites More sharing options...
Solution Marc Posted April 5, 2022 Solution Share Posted April 5, 2022 This issue has been resolved in 4.6.12, which has just been release. Please let us know if you still have any issues once you have upgraded to that release. SeNioR- 1 Link to comment Share on other sites More sharing options...
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