My sites are down (i wanted to update to the current version)

[LIVIO]

Hi,

My 2 websites are down (error 403). I just tried to update the platform to the last version.

Message:

403 ERROR

The request could not be satisfied.

Can you please contact me by message and help me with that.

Thank you in advance,

Livio

[Marc Stridgen]

Very sorry to see you were having issues there. I have managed to get that completed off for you now. Could you please let me know at which point you saw that appear? 

[LIVIO]

Thanks !

When it said that the update is finished. I try to refresh the page and error page appeared. The exact same thing happened on my other Invision site.

[Marc Stridgen]

Im not seeing any other site. Do you have that under another account?

[LIVIO]

The same account. It's still down. I send you the link by email.

 

[Marc Stridgen]

Glad to see that is now back online. 🙂