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500 Internal Server Error

Alex Besley
in Technical Problems

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Posted

I dragged a fresh install into my /fourms directory and when i go to the website it will just give me this:
image.thumb.png.74613725f89839c76e9a5609705fccec.png

Wont even allow me to go to the install page

  • Community Expert

Number one thing to check is if your server is compatible with the software. You can use the following compatibility checker script here: 

 

 

If there are any red items, please contact your hosting provider for assistance in installing/configuring these.

  • Author

image.thumb.png.27b7bf453cedec1ab32ce45b1488e25a.png

@Jim M dont have an issue with the server

  • Community Expert

Would want to ensure that you moved everything to the forums folder and that the conf_global.php and (if exists) constants.php files are correct. 

If all is set correctly there, I would advise reaching out to your hosting provider to provide you with the server error log entry for this issue. As an 500 Internal Server Error is a lot like the check engine light on your car. It says something is wrong but not what or where. We would need that error log entry for further info.

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