Im Banned from my own website

[CoolCat123]

Hi so i was just on my website not to long ago and when i go back to my website it says im banned but when i go to the admin panel it dont say that so idk what is going on here is some pictures

 

[Pescao6]

Well there is Ban Settings under AdminCP -> Members -> Members Settings

But there is also individual member account ban settings under AdminCP -> Members -> Members, you might see your account flagged under Banned or Spammers.

[CoolCat123]

yeah i went there my account is not even banned for has been flagged in the AdminCP

it says this

Warnings & Restrictions

No restrictions being applied

[Pescao6]

Did you try clearing the cache under Support? I can't think of anything else because that looks to me like an IPS ban, not a BAN through cPanel or a WAF which would look different.

The other thing I would try would be to create and validate a new account on the AdminCP and see if that one works. That might tell us something.

[Randy Calvert]

If you've verified in the ACP that your account is not actually banned, try clearing your temporary internet files or try accessing the site with a different browser. 

[CoolCat123]

i tried both of them still dont work

[Pescao6]

At this point, if you haven't already I'd open a support ticket with one of those temp IPS admin accounts so someone from Invision can take a look at what might be going on.

[Marc]

I am not seeing any ban on your account there. Please PM me your IP address and I can take a look with that, as I suspect its your IP that is banned