Circo Posted January 11, 2022 Posted January 11, 2022 I seem to be experiening an issue where the users listed in the "Who downloaded this?" are being counted several times. Almost every download is being logged multiple times; sometimes the same user is listed 9-10 times. This particular file shows over 2400+ downloads since Friday. I do not see that being a true count for this particular file. Any idea what could be causing the "Who downloaded this?" to be shoing duplicated user downloads? Is there anyway to re-count and remove/cleanup the download counts?
Marc Posted January 11, 2022 Posted January 11, 2022 Do you have any 3rd party items which may be contributing to this? I would advise ensuring you disable all 3rd party items, including theme, then test this again. If you are then still having issues, please provide a link to that file and we can take a look for you.
Adriano Faria Posted January 11, 2022 Posted January 11, 2022 (edited) I already saw something like that but the user was using some kind of download manager. Edited January 11, 2022 by Adriano Faria
Marc Posted January 18, 2022 Posted January 18, 2022 Please could you let us know if the above may be the case?
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