Number of Downloads - users being counted multiple times

[Circo]

I seem to be experiening an issue where the users listed in the "Who downloaded this?" are being counted several times.  Almost every download is being logged multiple times; sometimes the same user is listed 9-10 times.  

This particular file shows over 2400+ downloads since Friday.  I do not see that being a true count for this particular file. Any idea what could be causing the "Who downloaded this?" to be shoing duplicated user downloads?  Is there anyway to re-count and remove/cleanup the download counts? 

[Marc]

Do you have any 3rd party items which may be contributing to this? I would advise ensuring you disable all 3rd party items, including theme, then test this again. If you are then still having issues, please provide a link to that file and we can take a look for you.

[Adriano Faria]

I already saw something like that but the user was using some kind of download manager.

Edited January 11, 2022 by Adriano Faria

[Marc]

Please could you let us know if the above may be the case?