Posted January 11, 20223 yr I seem to be experiening an issue where the users listed in the "Who downloaded this?" are being counted several times. Almost every download is being logged multiple times; sometimes the same user is listed 9-10 times. This particular file shows over 2400+ downloads since Friday. I do not see that being a true count for this particular file. Any idea what could be causing the "Who downloaded this?" to be shoing duplicated user downloads? Is there anyway to re-count and remove/cleanup the download counts?
January 11, 20223 yr Community Expert Do you have any 3rd party items which may be contributing to this? I would advise ensuring you disable all 3rd party items, including theme, then test this again. If you are then still having issues, please provide a link to that file and we can take a look for you.
January 11, 20223 yr I already saw something like that but the user was using some kind of download manager. Edited January 11, 20223 yr by Adriano Faria
