2FA - Can't access Admin CP - Google authenticator

[Umar205523]

Hello Everyone,

I recently upgraded my phone and lost my log in of google authenticator app. Now when I go to my admin CP, it asks me for google authenticator code, which I don't have and I have tried selecting the option, "Get verified using another method" and then "Get an email to recover access", but the email never comes.

Does any one know how to  fix this as I am locked out of my admin CP.

 

Thanks.

 

 

[Umar205523]

Guys please help me as I can't do any upgrades to my forum and support has expired.

[Mark H]

Please see our guide, here:

and the variable "DISABLE_MFA". (Make certain you reenable this when done.)

That should get you into the ACP, and from there, allow you to upgrade.

[Umar205523]

 

Thanks. It helped.

[Mark H]

Glad to hear you got access. 🙂