ZakRhyno Posted December 6, 2021 Posted December 6, 2021 (edited) I upgraded my website to 4.6.8 and after it finishing updateing my main page is pure white. Not sure how to fix this issue. It was working before the update so I'm just ????. The log files on the server doesn't show anything is wrong so I'm still just hmmmm, not sure. Edited December 6, 2021 by ZakRhyno
Marc Posted December 6, 2021 Posted December 6, 2021 Please could you update your details on file? Your FTP detail isnt correct at present
ZakRhyno Posted December 6, 2021 Author Posted December 6, 2021 I went ahead and updateing the FTP details it should work now
Marc Posted December 6, 2021 Posted December 6, 2021 Please could you update the admin login details also? At present they appear to be incorrect
ZakRhyno Posted December 6, 2021 Author Posted December 6, 2021 (edited) 1 hour ago, Marc Stridgen said: Please could you update the admin login details also? At present they appear to be incorrect Sorry about that I forgot we go by emails now. It's fixed tho. Edited December 6, 2021 by ZakRhyno
Solution Jim M Posted December 6, 2021 Solution Posted December 6, 2021 Looks like you had a blank index.html file in your root directory which was being read here. I re-named that file (in case you need it) to oldindex.html. That seems to have resolved your issue.
ZakRhyno Posted December 6, 2021 Author Posted December 6, 2021 24 minutes ago, Jim M said: Looks like you had a blank index.html file in your root directory which was being read here. I re-named that file (in case you need it) to oldindex.html. That seems to have resolved your issue. That werid it came from an upgrade I done to the software, should that have done that?
Jim M Posted December 6, 2021 Posted December 6, 2021 1 minute ago, ZakRhyno said: That werid it came from an upgrade I done to the software, should that have done that? There would be no index.html in the root installation folder in our upgrade package, I'm afraid.
ZakRhyno Posted December 6, 2021 Author Posted December 6, 2021 15 minutes ago, Jim M said: There would be no index.html in the root installation folder in our upgrade package, I'm afraid. Thank you for the help.
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