November 17, 2021 in Technical Problems
I have changed prices in my subscriptions on my board. Since I already have quite a lot customers I have decided to leave the one with a running subscription on the old price and new subscribers have to pay the new price. All seemed to work fine so far.
But now a problem showed up. A member which had a subscription with the old but which was expired could not sign up for a new subscrition. I was able to solve the problem manualy by removing the expired mark. And since I have like 300 members with an expired subscription I ask myself if the other members with the expired subscriptions have the same problem. And if yes - how can I solve it ?
Thanks for your help in forward.
It’s a flaw in how Commerce treats renewals in general. It’s unrelated to your price change.
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Started Wednesday at 04:44 PM