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Community subscription renewal length


Go to solution Solved by opentype,

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Posted

I just got a renewal invoice for one of my communities. I am forgetting about the recent change announcement in billing. Can please clarify how long this subscription/renewal is good for? Is it just 6 months again or is it 12 months? I noticed the amount is larger than previously and I do remember something about a price increase, but I dont remember if the renewal period is changing or not. 

Posted

The renewal term was originally to change to 12 months, however based on feedback, this was reverted to 6 months. So unless you happened to pay a 12 month invoice in that small period of time it was set, it will be 6 month from the time you last renewed. Aa mentioned by opentype above, you can check this on your client area

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