Meap Posted June 24, 2021 Share Posted June 24, 2021 Whenever I try to install the application ChatBox FREE from the marketplace I get the following error: "There was an error installing the resource, please submit a support ticket for further assistance." I am running the latest version of the IPS. Link to comment Share on other sites More sharing options...
Hisashi Posted June 25, 2021 Share Posted June 25, 2021 Check System logs Link to comment Share on other sites More sharing options...
Meap Posted June 25, 2021 Author Share Posted June 25, 2021 Extraction from phar "/tmp/IPSMPsehzNO.tar" failed: Cannot extract "Application.php" to "/var/www/yourdomain.com/applications/bimchatbox/Application.php", setting file permissions failed Link to comment Share on other sites More sharing options...
Solution Meap Posted June 25, 2021 Author Solution Share Posted June 25, 2021 Fixed it by deleting the bimchatbox folder from the applications directory and then installing again from the marketplace. Link to comment Share on other sites More sharing options...
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