Jon Erickson Posted April 9, 2021 Share Posted April 9, 2021 (edited) I must be blind - did the process for requesting support disappear on the website? Or should one just request support through their installation now? Also, do we know the timeline on when the following bug is being addressed? Got some seriously antsy clients who this is affecting big time. Thanks! Edited April 9, 2021 by Jon Erickson Link to comment Share on other sites More sharing options...
Miss_B Posted April 9, 2021 Share Posted April 9, 2021 42 minutes ago, Jon Erickson said: I must be blind - did the process for requesting support disappear on the website? Or should one just request support through their installation now? Also, do we know the timeline on when the following bug is being addressed? Got some seriously antsy clients who this is affecting big time. Thanks! When you log in to the Client Area, on the lower right corner you will see the Support link. Please see the attached screenshot. Regarding the bug that you posted at the other topic, as mentioned there, it has been fixed and it will be included in the next release. Link to comment Share on other sites More sharing options...
Jon Erickson Posted April 9, 2021 Author Share Posted April 9, 2021 5 minutes ago, Miss_B said: When you log in to the Client Area, on the lower right corner you will see the Support link. Please see the attached screenshot. Regarding the bug that you posted at the other topic, as mentioned there, it has been fixed and it will be included in the next release. Thanks - but he said "an upcoming release..." doesn't mean the next one 😉 Link to comment Share on other sites More sharing options...
Solution Rikki Posted April 10, 2021 Solution Share Posted April 10, 2021 You can also email support@invisionpower.com 🙂 Jon Erickson 1 Link to comment Share on other sites More sharing options...
Jon Erickson Posted April 10, 2021 Author Share Posted April 10, 2021 4 hours ago, Rikki said: You can also email support@invisionpower.com 🙂 Fantastic. Thanks! Conclusion is - I am blind. Aiwa 1 Link to comment Share on other sites More sharing options...
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