usmf Posted January 16, 2021 Posted January 16, 2021 In the AdminCP, I've got the settings to delete all deleted content from ModCP after 30 Days. However, the ModCP Deleted Content is not being deleted and is just piling up. Attached are two screen grabs that show my AdminCP settings and the current status of the ModCP showing dates. I tried adjusting the setting in AdminCP to a shorter time, but that did not kick-start any deletion. Is there a way to fix this without having to manually delete all the deleted content? Thanks.
Morrigan Posted January 16, 2021 Posted January 16, 2021 So was the time frame like 90 days previously? Because if it was then just changing it to 30 will not auto-trigger the deletion. It will wait until the next time the task runs. NOW! If it has always been 30 days then you need to submit a ticket to support. Something isn't working correctly.
usmf Posted January 16, 2021 Author Posted January 16, 2021 It has always been 30 days. I tried changing it to fewer days. I'll see about submitting a ticket.
bfarber Posted January 18, 2021 Posted January 18, 2021 I agree your best option is to submit a ticket so we can take a look.
usmf Posted January 18, 2021 Author Posted January 18, 2021 2 hours ago, bfarber said: I agree your best option is to submit a ticket so we can take a look. I submitted a ticket 48 hours ago. One response escalating it, so let's hope it can be fixed soon. :)
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