LiveG Posted December 29, 2020 Share Posted December 29, 2020 (edited) Hi all Lately, we are experiencing a massive delay in outgoing mail from the board to the user. (like in registration mail authentication, notification to email, etc.) I tried to send a test mail from the Email setting, and indeed I got the test mail a few hours after I send it. We are using SMTP as delivery method. Any idea what can cause this delay? Edited December 29, 2020 by livegames.co.il Link to comment Share on other sites More sharing options...
CoffeeCake Posted December 29, 2020 Share Posted December 29, 2020 Have you checked your SMTP logs on your mail server to see what's reported there? Link to comment Share on other sites More sharing options...
Jock3r Posted January 5, 2021 Share Posted January 5, 2021 Do you use a 3rd Party service for your emails or you use your own server? Link to comment Share on other sites More sharing options...
LiveG Posted March 21, 2021 Author Share Posted March 21, 2021 Hi, Sorry for the delay. I am looking for Dev/System support to solve this issue. Of course, with payment. Please PM me if you are interested in helping me on this one. Many thanks. Link to comment Share on other sites More sharing options...
Daniel F Posted March 21, 2021 Share Posted March 21, 2021 On 12/29/2020 at 8:43 AM, livegames.co.il said: tried to send a test mail from the Email setting, and indeed I got the test mail a few hours after I send it. Sounds like a hosting issue. I would suggest to contact your hosting company for further support. Link to comment Share on other sites More sharing options...
LiveG Posted March 21, 2021 Author Share Posted March 21, 2021 (edited) 15 minutes ago, Daniel F said: Sounds like a hosting issue. I would suggest to contact your hosting company for further support. Hi, Thank you. Do you mean to contact the host of our mail server? Edited March 21, 2021 by livegames.co.il Link to comment Share on other sites More sharing options...
LiveG Posted March 21, 2021 Author Share Posted March 21, 2021 (edited) On 12/29/2020 at 9:29 PM, CoffeeCake said: Have you checked your SMTP logs on your mail server to see what's reported there? Hi i can see IPS\Email\OutGoing\Exception connection time-out (101) massage on the forum ACP I didn't see any suspicious logs on the server. On 1/5/2021 at 2:08 AM, Jock3r said: Do you use a 3rd Party service for your emails or you use your own server? Hi SMTP - localhost:25 Edited March 21, 2021 by livegames.co.il Link to comment Share on other sites More sharing options...
CoffeeCake Posted March 22, 2021 Share Posted March 22, 2021 20 hours ago, livegames.co.il said: Do you mean to contact the host of our mail server? Yes, this sounds like an issue with your server configuration. Can you provide a screenshot of your mail configuration within IPS ACP? Link to comment Share on other sites More sharing options...
LiveG Posted March 22, 2021 Author Share Posted March 22, 2021 (edited) 2 hours ago, CoffeeCake said: Yes, this sounds like an issue with your server configuration. Can you provide a screenshot of your mail configuration within IPS ACP? Yes, please see attached (sorry about the quality -this image upload size limitation is very annoying) Edited March 22, 2021 by livegames.co.il Link to comment Share on other sites More sharing options...
CoffeeCake Posted March 22, 2021 Share Posted March 22, 2021 You'll need to dig into what's going on with whatever is running on port 25 of your web server then. This may involve working with your hosting provider. Alternatively, you could use something like sendgrid to get e-mail off of your server. Link to comment Share on other sites More sharing options...
LiveG Posted March 22, 2021 Author Share Posted March 22, 2021 (edited) 7 minutes ago, CoffeeCake said: You'll need to dig into what's going on with whatever is running on port 25 of your web server then. This may involve working with your hosting provider. Alternatively, you could use something like sendgrid to get e-mail off of your server. Thanks, i will contact my hosting provider. By the way - I tried today to use free 3 party different port server mail rather my local host server, and the issue is still happening! All the mail is sent, in a huge delay. Edited March 22, 2021 by livegames.co.il Link to comment Share on other sites More sharing options...
CoffeeCake Posted March 22, 2021 Share Posted March 22, 2021 There are a lot of moving parts to e-mail. Are you using a cronjob task for IPS tasks? Link to comment Share on other sites More sharing options...
LiveG Posted March 22, 2021 Author Share Posted March 22, 2021 40 minutes ago, CoffeeCake said: There are a lot of moving parts to e-mail. Are you using a cronjob task for IPS tasks? The tasks Run Automatically with Traffic (Default) Link to comment Share on other sites More sharing options...
CoffeeCake Posted March 22, 2021 Share Posted March 22, 2021 9 minutes ago, livegames.co.il said: The tasks Run Automatically with Traffic (Default) You may want to run them as a cronjob instead to make sure that they run every minute. Link to comment Share on other sites More sharing options...
Daniel F Posted March 22, 2021 Share Posted March 22, 2021 43 minutes ago, CoffeeCake said: You may want to run them as a cronjob instead to make sure that they run every minute. Which sounds still suspicious because the test email wouldn't use any cron jobs ( mentioning it because of following OP sentence: ) On 12/29/2020 at 8:43 AM, livegames.co.il said: I tried to send a test mail from the Email setting, and indeed I got the test mail a few hours after I send it. Link to comment Share on other sites More sharing options...
CoffeeCake Posted March 22, 2021 Share Posted March 22, 2021 Sounds like a totally borked MTA config. I imagine things bouncing around or some sort of limiter. Link to comment Share on other sites More sharing options...
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