Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
The Old Man Posted December 3, 2020 Posted December 3, 2020 I couldn't find any documentation on this but what does the Void Account button do in Commerce? It appears in Customer View, below Primary Billing Address. Many thanks.
Solution Ryan Ashbrook Posted December 3, 2020 Solution Posted December 3, 2020 It does a number of things: Cancel all invoices. Resolve all support requests. Ban the account. Add a note indicating why the account was voided. Void or refund all transactions. Cancel all billing agreements. Cancel all purchases. All of these are elective, so you decide what happens when you void an account. Meddysong and The Old Man 1 1
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