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[CJ] CJ Duplicate Member Logger (Support Topic)


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  • 2 months later...
Posted

I'm not sure what's going on but since updating to IPS 4.5.4.5 and updating this application to the latest version, it is no longer automatically sending out PMs to those that have duplicate accounts. 

  • 2 weeks later...
Posted
On 12/23/2020 at 8:11 AM, Tripp★ said:

I'm not sure what's going on but since updating to IPS 4.5.4.5 and updating this application to the latest version, it is no longer automatically sending out PMs to those that have duplicate accounts. 

Will this be addressed? We are experiencing the same thing.

 

Posted

The sorting on the table that appears in the ModCP and in ACP, is all sorts of jacked up. Nothing makes sense and going through pages of duplicates to find if a person is impossible at the number of entries we see. It appears to be sorting by Member ID rather than display name when sorting the member column.

It would be nice to expose the alts at the member profile level, in both ACP and front end site, so you could look from the person rather than seeing if they have a match in the table.

  • 2 weeks later...
Posted (edited)
On 1/2/2021 at 11:59 PM, virap said:

It appears that it also fails to ban the alt accounts. It merely alerts me that a duplicate was logged. Please advise.

It's true. It fails to ban the alt accounts and does not send pms to the main account.

In system logs, there are also errors like this:

ErrorException: Object of class IPS\Member could not be converted to string (4096)
#0 [internal function]: IPS\IPS::errorHandler(4096, 'Object of class...', '..', 288, Array)
#1 applications/cjdml/sources/Member/Member.php(288): str_replace(Array, Array, '...')
...

 

@CodingJungle When it will be fixed?

Edited by pijasz
Posted

It is truly disappointing to see @CodingJungle not only not addressing the issue but also not even recognizing the issue here.

I paid for the app because it promoted and advertised certain features. IT is not fear for me nor others to be treated this way.

Posted
On 12/31/2020 at 7:41 PM, Paul E. said:

The sorting on the table that appears in the ModCP and in ACP, is all sorts of jacked up. Nothing makes sense and going through pages of duplicates to find if a person is impossible at the number of entries we see. It appears to be sorting by Member ID rather than display name when sorting the member column.

It would be nice to expose the alts at the member profile level, in both ACP and front end site, so you could look from the person rather than seeing if they have a match in the table.

@CodingJungle, the ability to sort is still based on the member ID and not member display name with the latest release. Is this something you have on your radar to address?

  • 1 month later...
  • 1 month later...
Posted

I've noticed an issue since switching to cloudflare.  Some users have been detected as duplicates with cloudflares IP address.  Is there a way to exclude certain IP addresses to be ignored?

Posted

It hit 200 mostly known accounts in one day before I turned it off.  And the IP address on all affected was the same, the cloudflare ip address.

  • 3 weeks later...
Posted

Is there a way to just turn the ip tracking off if exclusion is not an option.  I would love to turn this plugin back on

  • 1 month later...
Posted

It appears the duplicate logger bans accounts when users try to sign in into the sign accounts using social sign-ins from Google, FB...? Why? Has to be a setting to prevent this happening or make it a selection.

  • 3 weeks later...
  • 3 weeks later...
  • 3 weeks later...
Posted (edited)

Michael (codingjungle) has left the marketplace and has stopped selling on there, will only sell on his own forum.

Quote from his forum  https://codingjungle.com/

Quote

 

 will no longer be selling or updating my apps on the IPS market, if you have a purchase there, let me know i will only be selling from my market here in the future. 

 

If you want to read why he has left then pop over to his forum at  https://codingjungle.com/

Also looks like he is down on his luck at the moment, wishing him a speedy recovery

 

Edited by bearback
Posted
3 minutes ago, bearback said:

Michael (codingjungle) has left the marketplace and has stopped selling on there, will only sell on his own forum.

Few days after this he submitted a support ticket and apologies for all this and asked to get the purchases enabled again

Posted
6 minutes ago, Daniel F said:

Few days after this he submitted a support ticket and apologies for all this and asked to get the purchases enabled again

Thank you for the information, glad you posted. 😀

Its difficult to know if a developer is still supporting apps/plugins when you get no response for months on end. 

8 minutes ago, All Astronauts said:

CJ is alright now, even still likes cats! 🥰

Glad he is ok now 👍

  • 3 weeks later...
Posted (edited)

Some time ago, I made the suggestion for this app to have an option to automatically change the user group of those with duplicate accounts. Right now, it either sends PMs or bans members (which is too harsh IMHO). However, the problem with just sending PMs is that on a big site then you have to go chasing the conversations, many members just ignore them, etc.

However, if it was possible to automatically move duplicate members to a group with limited capabilities, they would be contacting us almost immediately. So, please consider this, as on big sites that charge subscriptions for access to all or some areas, it would help a great deal. Cheers.

Edited by PPlanet
  • 2 months later...
Posted

just received notification of a "new version" and been waiting for the app version to be updated to 4.6 but the renew costs for this app has gone from $8.50 to $25.00.  How this is justified with no new features. Even the purchase price has gone from $15.00 to $50.00. 🙄

Always supported this app from when it first appeared but cannot justify the rise,  The lack of support and no response from the developer doesn't help matters.  

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