Claude Posted June 13, 2020 Share Posted June 13, 2020 (edited) Hello everybody, I am facing at least two display concerns in the CPA. No graphics in the Dashboard, the Add button no longer works, see attached screenshot. In addition, in different places of the Administrator panel, the icons are all visible! See also a screenshot below. Thank you in advance, Regards, Claude Edited June 13, 2020 by Claude Link to comment Share on other sites More sharing options...
Morrigan Posted June 13, 2020 Share Posted June 13, 2020 Try clearing your site cache click the support link in the top right then click “something isn’t working correctly” Claude 1 Link to comment Share on other sites More sharing options...
Claude Posted June 13, 2020 Author Share Posted June 13, 2020 Thanks Morrigan, This is what I have done several times, without success. Link to comment Share on other sites More sharing options...
Afrodude Posted June 13, 2020 Share Posted June 13, 2020 1 hour ago, Claude said: Thanks Morrigan, This is what I have done several times, without success. Submit a ticket to the support team. Claude 1 Link to comment Share on other sites More sharing options...
Claude Posted June 13, 2020 Author Share Posted June 13, 2020 Okay, I hasten to do it. Thank you Afrodude. Afrodude 1 Link to comment Share on other sites More sharing options...
Afrodude Posted June 13, 2020 Share Posted June 13, 2020 Just now, Claude said: Okay, I hasten to do it. Thank you Afrodude. You can do one thing that might fix it. Download and upload last version of IPS. Then go to yoursite.com/admin/upgrade This wouldn't hurt to try it might fix the issue. Claude 1 Link to comment Share on other sites More sharing options...
Claude Posted June 13, 2020 Author Share Posted June 13, 2020 I thought about Afrodude, but it scares me a little! 🙂 Afrodude 1 Link to comment Share on other sites More sharing options...
Afrodude Posted June 13, 2020 Share Posted June 13, 2020 (edited) 3 minutes ago, Claude said: I thought about Afrodude, but it scares me a little! 🙂 It wouldn't do any harm. Go to the ACP from General Configuration put your website on OFFLINE mode, and then start uploading then it will be replacing the old files. After that upgrade. I have a good feeling it will fix the issue. Edited June 13, 2020 by Afrodude Claude 1 Link to comment Share on other sites More sharing options...
Afrodude Posted June 13, 2020 Share Posted June 13, 2020 (edited) @Claude I just noticed that the second theme 4.2 in the ACP default theme. Go to the default theme press on edit, and then find under General Default AdminCP Theme? Then turn it on. Next save and reload. I believe this will fix your issue. Edited June 13, 2020 by Afrodude Link to comment Share on other sites More sharing options...
Claude Posted June 13, 2020 Author Share Posted June 13, 2020 It didn't work Afrodude! Thank you. Claude Link to comment Share on other sites More sharing options...
Morrigan Posted June 13, 2020 Share Posted June 13, 2020 Submit a ticket. Also verify what theme you're using. In the top right of the ACP click your name > Mouse over AdminCP Theme > Make sure its default Also, did you delete the default theme? Claude 1 Link to comment Share on other sites More sharing options...
Claude Posted June 13, 2020 Author Share Posted June 13, 2020 (edited) No, Morrigan I did not delete the default theme. Invision Community support is currently in place on my application. Rhett tells me that I can update or reinstall my website from the client panel. That's what I did, I downloaded version 4.4.10 and I'm currently backing up my FTP and my database 🙂 Then I will update by overwriting the existing files. Thank you Morrigan. I'm working on a 64-bit CentOS 7 VPS and Cyberpanel under LigthSpeed! Edited June 13, 2020 by Claude Link to comment Share on other sites More sharing options...
Claude Posted June 13, 2020 Author Share Posted June 13, 2020 Thanks again to everyone, I followed your instructions and everything is working properly. I'm going to be able to take a break 🙂 Perhaps soon, Very cordially, Claude Afrodude 1 Link to comment Share on other sites More sharing options...
Afrodude Posted June 13, 2020 Share Posted June 13, 2020 14 hours ago, Claude said: Thanks again to everyone, I followed your instructions and everything is working properly. I'm going to be able to take a break 🙂 Perhaps soon, Very cordially, Claude Glad it worked out for you Claude. 🙂 Claude 1 Link to comment Share on other sites More sharing options...
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